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Southern Hyundai Newport News

Newport News, VA

4.7
2,103 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 2,103 reviews

June 06, 2024

Great service. Very attentive. Staff assisted me with concerns I had. Very polite and listened to needs. More

by Bebe23608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 05, 2024

Quick and courteous interaction when I arrived. Fast service and clear explanation on what was done on the car. Service technician also found most affordable means to complete the work. More

by grubbs68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Christopher addressed all TPRM issues with my Equus efficiency in a timely manner. Tire sensors were calibrated to correct sensor indicator warning on panel. Car was test driven for any additional abno More

by SDORE.THO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

The service and efficiency of the staff made this the best car buying experience of my 67 years. They went above and beyond to make my experience great. More

by bionic.s
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Excellent service department! It's the only place that I take my car to have work done. They are fair priced, and accurate with their estimates! Plus, I have never had to have More

by COMBATMEDIC888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Shirey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
May 31, 2024

Jeff is awesome. He goes above and beyond to make sure his customers get A1 service. Thanks for doing a great job on my vehicle. More

by annisaguide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
May 30, 2024

It’s has always been is to get appointments and get someone on the phone More

by Quin cey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

All I can say is how pleased I am of the service, honesty, and quickness whenever I need service to my car. If you’re looking for a great place to take your car. Look no further you’re at the right p More

by wellsjm47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Worst experience at a service department. Oil change with no oil put back in my car. More

by MSNYDER4600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernesto Rosado
2.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Great experience customer service is always top notch. Service manager is very knowledgeable, and gave details of service needed in the future. More

by AWCRUMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
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