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Southern Hyundai Newport News
Newport News, VA
1,440 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,440 reviews
January 10, 2025
Quick service and on time. Easy check in and pick up. Friendly no pressure to buy extra service. Easy check in and pick up. Friendly no pressure to buy extra service. More
by jvocu
Verified Customer
January 10, 2025
I hope I'm remembering each person who helped me correctly, I think Jeffery was the one who checked me in and took care of my appointment. Whoever was the man with the left-most desk with the toy an correctly, I think Jeffery was the one who checked me in and took care of my appointment. Whoever was the man with the left-most desk with the toy animals and plants on his section of the counter. He seemed fairly nice and I got done what I needed from the appointment. However, he did not speak very clearly and I could not understand a lot of what he was saying, so I had to ask him to repeat himself several times. I'm still not entirely sure we were communicating with each other correctly to get everything right. More
by Belle0516
January 10, 2025
Quick service completed in a timely fashion, in and out with concerns pleasant waiting area with concerns pleasant waiting area More
by LYNNIEPIE
January 10, 2025
My main interaction with this dealership has been through the services department and while the manager has been nothing but amazing. The departments communication sucks. I'd call and call and never get thro the services department and while the manager has been nothing but amazing. The departments communication sucks. I'd call and call and never get through till I show up in person. I've left voicemails and no one gets back to me. In general they suck and communication unless you're standing in front of them. But the manager has always saved the day each time in my personal case. More
by twilightchic23
Employees Worked With
January 10, 2025
The workmanship was great but the lady answering the phone wasn't helpful at all. She never had anyone return our call all day about a recall appt and we had to drive to the dealership to ask for it fa phone wasn't helpful at all. She never had anyone return our call all day about a recall appt and we had to drive to the dealership to ask for it face to face!!!!! More
by c_selph
Employees Worked With
January 10, 2025
It was very simple. The free tow took my car to the dealership and I showed up. I spoke with the service people and they told me they would take care of it. They called The free tow took my car to the dealership and I showed up. I spoke with the service people and they told me they would take care of it. They called and gave me an update a few days later. Finally I received a text saying my car was ready. More
by entheory07
January 10, 2025
I have been hall Hyundai, 30 years + and was very pleased with their services..keep the good work up! with their services..keep the good work up! More
by gloria.mcqueen
January 09, 2025
The service was great and so was Ernest. Great customer skills! Thanks, for all your help! Great customer skills! Thanks, for all your help! More
by Ms. Deb
Employees Worked With
January 06, 2025
They do an amazing job with my vechicle everytime I bring it in. Thank you for all that you all do in keeping my vechicle safe for me and my family it in. Thank you for all that you all do in keeping my vechicle safe for me and my family More
by Hooper_tameaka
