South Bay Hyundai - Service Center

Service was good and was done on time. New waiting area and Uber service is great addition. New waiting area and Uber service is great addition. More

The coordinator did a poor job at explaining and was trying to scam more money without telling us what they were going to charge. The quotes were honestly all over the place. trying to scam more money without telling us what they were going to charge. The quotes were honestly all over the place. More

Andrew is awesome! Great customer service, explained everything in details, kept me posted with status and pickup time. Great customer service, explained everything in details, kept me posted with status and pickup time. More

Jeremy delivers exceptional customer service. Communicates every step of the process and genuinely care for the performance of my vehicle. I highly recommend him and the team for your car care se Communicates every step of the process and genuinely care for the performance of my vehicle. I highly recommend him and the team for your car care services. More

Great customer service. Very helpful and friendly and nice . But understand they do not have loaner cars. And they will only Uber you one way. Very helpful and friendly and nice . But understand they do not have loaner cars. And they will only Uber you one way. More

Extremely poor communication! No contact from the service rep until I called. My car was there for 2 months to repair a sideview mirror and I only received 4 updates because I cal No contact from the service rep until I called. My car was there for 2 months to repair a sideview mirror and I only received 4 updates because I called them. Managment only got involved when I reached out to the GM. The service center was also non-responsive to corporate calls. When my vehicle was finally ready no one was available to explain why the side view mirror took so long to repair. I asked for a manager and waited for him to review my file and explain the repairs to me before I left with my vehicle. The car was still dirty with spider webs on the tires (even though they said it was washed and offered to wash it again) and they left testing equipment in the vehicle. I saw that when I opened the door to get in the vehicle and drive away. More

The service dept. was very understaffed. I waited 10 minutes for a service rep, and when no one came I went inside. The rep said it would be 3 hours for the work. T was very understaffed. I waited 10 minutes for a service rep, and when no one came I went inside. The rep said it would be 3 hours for the work. The recall notice said it would take one hour. Everyone was nice and polite. More

lt is a great dealership, l would recommend them up everyone and return myself for buying another car there. everyone and return myself for buying another car there. More

Everything was accomplished in timely manner; service people were professional and courteous; prompt call when service was completed people were professional and courteous; prompt call when service was completed More

Ms.Hollie Knight who’s the advisor in service department, accommodate me very well with satisfaction of the service. accommodate me very well with satisfaction of the service. More