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South Bay Hyundai

Torrance, CA

4.6
4,081 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,081 reviews

March 30, 2025

Working with Antonio and Richard was great. The whole process was very easy and they were incredibly helpful. More

by natalie.dediego
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

South Bay Hyundai responded

Thank you for your kind feedback! We're so happy to hear that working with Antonio and Richard made the process easy and helpful for you. We truly appreciate your trust in us and look forward to assisting you again in the future! Enjoy your new vehicle!

March 29, 2025

Antonio was very friendly, but did not come across as overly forceful. He helped me look through my options and worked with me on what I could afford. Overall excellent experience with him! More

by patejeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim in finance
Mar 31, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We're so happy to hear that Antonio provided you with a friendly, pressure-free experience while helping you explore your options. It’s great that he was able to work with you on what fit your budget. We truly appreciate your feedback and are glad to know you had an excellent experience with him! Enjoy your new vehicle!

March 29, 2025

Very easy layback experience. Truely felt that Antonio was looking to make sure I not only got a deal that worked for my budget but also was going to be happy with the car in the More

by Andrewgunter1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

South Bay Hyundai responded

Thank you so much for your thoughtful review! We’re thrilled to hear that Antonio made your experience easy and laid-back, while ensuring you found a deal that worked for your budget and long-term needs. It’s great to know you felt welcomed and comfortable at the dealership. We look forward to seeing you again for service and are grateful to have earned your trust! Enjoy your new car!

March 29, 2025

Always great service, Timely and love the car wash! The advisors are prompt and knowledgeable. More

by curlijax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

South Bay Hyundai responded

Thank you for your wonderful feedback! We're so glad to hear that you’ve consistently had a great experience with us. It’s great to know you appreciate the timely service and car wash! Our advisors take pride in being prompt and knowledgeable, so we’re happy that came through for you. We look forward to serving you again soon!

March 28, 2025

I'm very happy with the service for my oil change and also my full inspection and tune-up on my Hyundai Elantra hybrid. It was faster than I thought it would take and like always, customer service was f More

by ctabon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Kwak
Mar 28, 2025 -

South Bay Hyundai responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with your oil change, inspection, and tune-up. Providing efficient, friendly, and professional service is always our goal, and we're thrilled that Andy K. made such a positive impact on your visit. We'll be sure to pass along your kind words—he truly is a superstar! We appreciate your trust in us and look forward to serving you again in the future. Safe travels! 🚗✨

March 28, 2025

Oil change tire rotation was simple, service person was fine with regards to this, completed quickly. However, I have had numerous instances while driving away from a stop where the transmission screeches More

by MIKEY
Recommend Dealer
No
Employees Worked With
Nicole.
Mar 31, 2025 -

South Bay Hyundai responded

Thank you for sharing your feedback. We’re truly sorry to hear about the issues you’ve encountered with your vehicle and the lack of response from our service department. Your safety and satisfaction are extremely important to us, and we regret that we haven’t fully addressed your concerns. We also apologize for the delay in responding to your email; this is not the standard of service we strive for. Regarding the pricing increase, please be assured that understand your frustration and consistently compare our prices against other local dealers to remain competitive.

March 27, 2025

work was done as promised when it was promised. Coffee choices were great too! thank you Hyundai Team More

by danmatermandm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We're thrilled to hear that the work was completed as promised and that you enjoyed the coffee options. We take pride in delivering on our commitments, and it's great to know we met your expectations. We appreciate your support and look forward to seeing you again soon!

March 27, 2025

Excellent lease experience, with Mace really taking time to show me around the car and how to get it setup. Just an all around great experience buying a car. More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

South Bay Hyundai responded

Thank you for your wonderful review! We’re so glad to hear that Mace made your lease experience exceptional by taking the time to walk you through the car and help with setup. Providing great service and ensuring you're comfortable with your new car is always our priority. Enjoy your new ride, and we look forward to assisting you again in the future!

March 27, 2025

Very happy with my smooth purchase with South Bay Hyundai through the Costco program. Eddie and Steven were very patient and understanding of my requests and always made me feel valued and understood. I've r More

by jtmiao
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie was helpful when I accidentally left my bag at the dealership. She found my bag and I felt really relieved with her assurances.
Mar 28, 2025 -

South Bay Hyundai responded

Thank you for your kind review! We're so glad to hear that Eddie and Steven provided you with a smooth, patient, and understanding experience during your purchase through the Costco program. It’s also great to know you referred a friend to Eddie — we truly appreciate your trust in our team. We apologize for the delay in the follow-up after Costco made the connection. We always aim to be proactive and will take your feedback into account to improve that process. Thank you again for sharing, and we hope to see you again in the future!

March 26, 2025

My purchase was easy and quick and as stress free as spending that much money can be. Kudos! More

by spulwer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Juarez
Mar 26, 2025 -

South Bay Hyundai responded

Thank you for your wonderful feedback! We’re so glad to hear that your purchase was smooth, quick, and as stress-free as possible. Buying a car is a big decision, and we’re happy we could make the experience a positive one for you. Kudos right back to you, and we appreciate your business! Enjoy your new vehicle!

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