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South Bay Hyundai

Torrance, CA

4.6
3,949 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 3,949 reviews

January 03, 2025

Getting an appointment was no problem, but helping the service desk to find the right code for MPG reimbursement for my Hyundai took some effort! Fuse for recall took 2 hrs to complete. More

by CHRISTY15
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and if you have any questions please reach out to us.

January 03, 2025

Got the last Ioniq 5 SEL on the lot. Antonio was incredibly knowledgeable and the entire process was quick and easy. Would definitely go back! More

by KatherineB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

South Bay Hyundai responded

Thank you for kind rating! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation and congratulations on your new Ioniq 5!

January 03, 2025

I brought my 2 month old Ionic 6 in for the recall. I was told I would receive a call when it was ready and also an email with what service was performed. I got neither and finally had to call to inqui More

by kim.koch
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

South Bay Hyundai responded

Thank you for taking time to leave a review. We want all of our customers to have a 5-star experience with our dealership, and we're sorry to hear that we fell short of that during your visit to our service department. Your review has been relayed to the appropriate team members to look further into this. In the meantime, please feel free to reach out to our team directly to discuss further. Thank you.

January 03, 2025

The dealership was beautiful and had great vehicles in the showroom. There were plenty of tables to sit at if you need to wait. More

by alanagary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

South Bay Hyundai responded

We're glad to know you enjoyed the top-notch service and amenities at South Bay Hyundai! Thanks for taking a moment to share your experience. We hope to see you again!

January 02, 2025

Ahmed is very helpful and knowledgeable. Provided excellent service and took time to go over the features of the car and how to navigate the app More

by daniel.lau
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service to our guests. We are thrilled to know that Ahmed was able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

January 02, 2025

Relaxed and easy going process with no game playing. It was a convenient efficient purchase and the trade-in was also smooth. More

by hyperchris
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 02, 2025

Staff was very knowledgeable, patient and thoughtful. This was our first EV purchase so they took extra time to ensure we understood the key features available in the various trim packages, and the pros More

by ltknorris
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at South Bay Hyundai!

January 02, 2025

Service was quick and thorough. The service advisor kept me informed and up to date. I was called twice a day with updates and called after I picked up to check on the quality of se More

by BEN@MARTINCHEVROLET.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

January 01, 2025

I worked with Kevin Marroquin to lease an Ioniq 5 Limited. He was extremely knowledgeable and helpful and provided me with all the information I needed to make an informed purchase. He has also made More

by steven.madama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Marroquin
Jan 02, 2025 -

South Bay Hyundai responded

Thank you for your great review and for spreading the word! All of us at South Bay Hyundai are happy to help! Please don't hesitate to call with any other questions. We'll let Kevin know about the great job that he did and congratulations on your new Ioniq 5!

January 01, 2025

Very friendly and easy to work with. Got exactly what I wanted without hassle and frustration. More

by sheila28
Recommend Dealer
Yes
Employees Worked With
Jeff Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

Thank you for your kind review! Please let us know if we can assist you with anything else.

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