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South Bay Hyundai

Torrance, CA

4.6
3,943 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 3,943 reviews

January 05, 2025

The people at the front desk were so kind. But the car was returned to me with the air let out of all the tires. I drove away not realizing that the psi was at 25 on all tires when it should b More

by melissataylorcook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Jan 07, 2025 -

South Bay Hyundai responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please know, we've shared this feedback with our teams

January 05, 2025

On Dec 16 my daughter and I went to buy my new Tucson ‘25 Car at Hyundai. We were helped by a couple of Salesmen: Eduardo, Raymond, Juan Santoro, Richard and other salesmen, as each of them helped us make th More

by landivart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your great experience and we'll be sure to pass on your kind words to Eduardo, Raymond, Juan, Richard and the team. Please let us know if there's anything else we can do for you and enjoy your new Tucson.

January 05, 2025

The entire team was a pleasure to work with. We leased a '25 Hyundai Santa Fe and are very happy with the car as well as the experience at the dealership. More

by epuritsky@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

South Bay Hyundai responded

Thank you for your business and posting a 5-star review. We're happy to read about your great experience at South Bay Hyundai and we'll be sure to pass on your kind words to our team. Please let us know if there's anything else we can do for you and enjoy your new Santa Fe!

January 03, 2025

Got the last Ioniq 5 SEL on the lot. Antonio was incredibly knowledgeable and the entire process was quick and easy. Would definitely go back! More

by KatherineB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

South Bay Hyundai responded

Thank you for kind rating! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation and congratulations on your new Ioniq 5!

January 03, 2025

I brought my 2 month old Ionic 6 in for the recall. I was told I would receive a call when it was ready and also an email with what service was performed. I got neither and finally had to call to inqui More

by kim.koch
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

South Bay Hyundai responded

Thank you for taking time to leave a review. We want all of our customers to have a 5-star experience with our dealership, and we're sorry to hear that we fell short of that during your visit to our service department. Your review has been relayed to the appropriate team members to look further into this. In the meantime, please feel free to reach out to our team directly to discuss further. Thank you.

January 03, 2025

The dealership was beautiful and had great vehicles in the showroom. There were plenty of tables to sit at if you need to wait. More

by alanagary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

South Bay Hyundai responded

We're glad to know you enjoyed the top-notch service and amenities at South Bay Hyundai! Thanks for taking a moment to share your experience. We hope to see you again!

January 03, 2025

I purchased my Sonata Hybrid Plugin from SB Hyundai and very satisfied with my vehicle. My service advisor Jack Kim provides excellent service. I will continue to bring my car for service to SB Hyundai More

by CGYAMAKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions and we look forward to your next visit.

January 03, 2025

Getting an appointment was no problem, but helping the service desk to find the right code for MPG reimbursement for my Hyundai took some effort! Fuse for recall took 2 hrs to complete. More

by CHRISTY15
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and if you have any questions please reach out to us.

January 02, 2025

Relaxed and easy going process with no game playing. It was a convenient efficient purchase and the trade-in was also smooth. More

by hyperchris
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 02, 2025

Staff was very knowledgeable, patient and thoughtful. This was our first EV purchase so they took extra time to ensure we understood the key features available in the various trim packages, and the pros More

by ltknorris
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at South Bay Hyundai!

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