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South Bay Hyundai

Torrance, CA

4.7
3,496 Reviews
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 3,496 reviews

March 14, 2024

Extremely friendly and helpful. I’m from out of state and came in with a small problem and oil change. They took care of me and made me feel very comfortable. Just a great dealershi More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

South Bay Hyundai responded

Thank you for leaving this awesome review! All of us at South Bay Hyundai appreciate your feedback and are so pleased we were able to assist you!

March 14, 2024

I like the remodel. Easer to transit in and out. I do feel more parking is needed More

by BRUCE.ALBERT44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

South Bay Hyundai responded

Thanks so much for taking the time to rate and review us and our remodel to a brand-new state-of-the-art dealership! There should be more customer parking once we are completely settled in. Please let us know if there's anything more we can do to assist you.

March 14, 2024

Thank you to Jack for making my experience with the service department as easy as possible! More

by mirandab253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

South Bay Hyundai responded

Thank you for allowing us to earn your business! All of us at SB Hyundai take great pride in providing nothing less than exceptional service, and we are glad that was your experience! Please don't hesitate to reach out if you have any questions!

March 13, 2024

Service department is why I buy Hyundai vehicles. I have owned 3, and so has my son and his wife. More

by combsar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

March 13, 2024

I am happy with what was done. The cost seems high, but that is the way with all dealerships, I guess. I don't know the name of the service department person that worked with me. More

by RBCHICKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Pangilinan
Mar 15, 2024 -

South Bay Hyundai responded

We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 13, 2024

Prices for replacement parts are absurdly high and it always takes way too long to get help from someone. More

by xbox.live.ag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy was great
Mar 15, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. We sorry to hear about your frustration over part pricing. I assure you that we constantly shop our local competition to remain competitive. We'll be sure to use it as part of our continuous improvement training with our staff.

March 13, 2024

After 1 week the service center didn't call with service updates, didn't call when the car was ready, or confirm what service was performed when I came to pick up my car. I was informed it was because my s More

by tntjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

South Bay Hyundai responded

We are sorry to hear that your experience with us was not a positive one. This is not the service we strive to provide and we truly appreciate you taking the time to let us know about it so we can improve in the future.

March 13, 2024

I had a wonderful expeirence while getting my car serviced. The staff was friendly and helpful, and the amenities while waiting were great. I highly reccomend the car and the service! More

by tcwhittley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

South Bay Hyundai responded

Thank you for your great recommendation and review! All of us at South Bay Hyundai are so pleased you enjoyed your experience working with our team, and we look forward to working with you again! If there is anything more we can do, please let us know.

March 12, 2024

Absolutely loved it! My first car-buying experience was fantastic. The staff at the dealership was incredibly helpful, and I'm more than happy with their assistance. Grea More

by OlenaFedas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Getz
Mar 15, 2024 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and we are so glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We are always happy to help.

March 12, 2024

Andy is the best and always makes sure we are taken care of! He is efficient and goes above and beyond for his customers. I usually hate going into dealers and hassling with service teams but he has made it More

by EMACIAS1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Kwak
Mar 15, 2024 -

South Bay Hyundai responded

We're so happy to hear that our staff exceeded your expectations. We are always more than happy to assist you if anything else comes up.

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