South Bay Hyundai

Came to this location from DTLA due to me needing to complete other errands in the area. It's out of the way for me. Dropped off my vehicle to complete a recall. They were really busy and I stood around complete other errands in the area. It's out of the way for me. Dropped off my vehicle to complete a recall. They were really busy and I stood around for a good 15 minutes before being helped although I had an appointment. Not a big deal they were busy. I get a call about an hour later telling me that the part was not working in my car so they may have to order a new one as it was probably defective and it was their last in stock. So I'd have to come back once they got the new part in. I was PROMISED they would call me directly to let me know when the part arrived so that I may come in to complete the service. It's been over two months. Just gonna go to another dealership at this point. More

Quick service with my appointment. Jack Kim was very professional and gave detailed explanation of work to be done. Everyone I encountered was friendly and courteous. professional and gave detailed explanation of work to be done. Everyone I encountered was friendly and courteous. More

Customer service is the name of the game and Jack Kim is at the top of his game. Jack explained everything to us about the repair and how long it would take. at the top of his game. Jack explained everything to us about the repair and how long it would take. More

2021 GV80 3.5TPrestige (Bad Salesmen!), We Had a deal 2021 GV80 3.5TPrestige (Bad Salesmen!), We Had a deal Cedric Butler!!! Then they figured they can get more money from another customer. Note this w 2021 GV80 3.5TPrestige (Bad Salesmen!), We Had a deal Cedric Butler!!! Then they figured they can get more money from another customer. Note this was a Commercial account. Requested Personnel income tax. I refused. (Reason) this is not a personal account. Get a text from Paul ( Due to the fact we don't have required documents, We are canceling the deal. If you like, You can contact Cedric Butler on friday) note this was Weds 6pm. Vehicle was to be delivered Thursday 2p 4hrs away. I called right after to speak to Mr Olding. He Blocked my number. Next Morning I called Genesis Financial , Spoke to Oscar, He advised me My Commercial Application was approved with NO OTHER REQUIREMENTS! I Later called the dealership Spoke to Richard, Vehicle was sold Weds Night. I'm all good we the truth. I'm a man of my word. I can handle the truth, I cant handle a lie. Purchased a 2021 GV80 3.5 Prestige 2 days later with no BS, Great Deal, in and out 15 mins. Thanks to a Bay Area Genesis Dealer. Be Patient and shop. More

The employee's were very friendly and had lots of knowledge on the Tuscan . very friendly environment. During ride along explain inside details on dash board knowledge on the Tuscan . very friendly environment. During ride along explain inside details on dash board More

Jack helped me fromThe beginning and was very friendly Jack helped me from The beginning and was very friendly and professional. My car needed some service and he gave me all of the options and prices bef Jack helped me from The beginning and was very friendly and professional. My car needed some service and he gave me all of the options and prices before I had to make a decision. Thank you Jack for the great service. More

Always Experience Great 👍 Service at this dealership! The staff are always so knowledgeable and professional! My car has needed much over due service and Jack made the Experience very seamless Thnx Jack The staff are always so knowledgeable and professional! My car has needed much over due service and Jack made the Experience very seamless Thnx Jack! More

As always, great customer service. I had a lot of work done to my car and Jack kept me informed of the progress, which I always appreciate. done to my car and Jack kept me informed of the progress, which I always appreciate. More

Good job. The only left in South Bay area. This is my second service. Nice and punctual. Looking forward to my next service. Fix the app for the service department to help them out second service. Nice and punctual. Looking forward to my next service. Fix the app for the service department to help them out More

Pak, JC and Jermaine were great! They were friendly and Pak, JC and Jermaine were great! They were friendly and knew how to treat customers right. This is my first Genesis purchase, and the car is excel Pak, JC and Jermaine were great! They were friendly and knew how to treat customers right. This is my first Genesis purchase, and the car is excellent. I will buy Genesis again in the future. More