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South Bay Hyundai

Torrance, CA

4.6
3,683 Reviews
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 3,683 reviews

May 22, 2024

Great customer service. Quick and easy super friendly staff highly recommend to friends and family . More

by Interesting review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo From Sales did an excellent job in helping me out.
May 24, 2024 -

South Bay Hyundai responded

Thank you for taking the time to leave us a comment on your experience with us. And of course, we have to thank you for recommending us to your friends and family as well. If there is anything you need please feel free to let us know.

May 22, 2024

Best Hyundai dealership in Los Angeles. Everyone was super nice and friendly, I’ll be coming back here again More

by briantolepld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we look forward to seeing you again.

May 22, 2024

Prior experience has been very good but my recent visit was mediocre at best. My vehicle was recently in for engine repair and the part had to be ordered, which is completely understandable. However, I was More

by biggjps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon
May 24, 2024 -

South Bay Hyundai responded

We apologize for the frustration you've experienced with your vehicle's repairs at our dealership. We take your feedback seriously and are committed to resolving these issues promptly and effectively. Thank you for bringing these concerns to our attention, and we apologize for any inconvenience this has caused.

May 22, 2024

Over two hours to change the oil and rotate the tires with an appointment is horrible. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no idea who those people are
May 24, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. It is discouraging to learn of your experience with us and we understand your frustration. Your feedback helps us improve.

May 21, 2024

Really friendly and very helpful. Worked with two different salespeople to lease my car and they were both great. Would recommend this dealership to anyone looking to buy a Hyundai. More

by andsolmo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

May 21, 2024

Service was good Prompt. Kind, fast Car was was a bonus Also good coffee and snack More

by miraedoe510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 21, 2024

Everyone was very helpful and knowledgeable. I feel confident that I got a great car at a good price. The whole process went smoothly. Would recommend to friends and family. More

by anntikk
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Jung
May 22, 2024 -

South Bay Hyundai responded

It's great to know that our team at South Bay Hyundai was able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation!

May 21, 2024

My overall vehicle purchase experience with South Bay Hyundai was outstanding! Justin Rodriguez, Sales Leasing Specialist, did a phenomenal job working with my wife, son and me. He asked the right quest More

by tslowey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

South Bay Hyundai responded

Tom, we love reading that you were happy with your customer service experience and that Justin was able to help make your visit stress-free! Don't hesitate to reach out if you have any questions.

May 20, 2024

They were really good and helpful to get a right car for me and my family. It was a good experience. Thanks. More

by ji.lim800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lee
May 20, 2024 -

South Bay Hyundai responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and appreciate your recommendation!

May 20, 2024

Not happy with experience. Top items on my list to be taken care of were the same from last year which were not handled then and now they are saying that warranty has expired More

by SARANDIPITY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Calvin Jeong
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

South Bay Hyundai responded

We're so sorry to hear about this experience and understand your concerns. Please know, we've shared this feedback with our teams and someone from our service department will be contacting you.

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