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South Bay Hyundai

Torrance, CA

4.6
4,337 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,337 reviews

August 27, 2021

Valet service was wonderful.Donny arraged so Valet service was wonderful. Donny arraged so perfectly. The driver came on time and bring the car back on time. I am so glad you have the Valet se More

by bokheel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Aug 27, 2021 -

South Bay Hyundai responded

Thank you for the wonderful review! We're so glad our valet service was helpful to you and we hope to see you again next time here at South Bay Hyundai!

August 27, 2021

Very difficult to get a response. Called multiple times over 2 days to get someone to work on putting something together. Jermaine answered my call and took cate of getting a deal done More

by elsonmusic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine chatmsn
Aug 30, 2021 -

South Bay Hyundai responded

Thank you for your honest feedback. We're happy to hear Jermaine was so helpful in getting your deal! - South Bay Hyundai

August 27, 2021

From the moment we entered the dealership (with an appointment), we were well taken care of. There was a competent receptionist, a friendly hostess, and a well informed sales person. He and his manage More

by chalcopis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Butler, Jermaine Johnson, Christian Proctor
Aug 30, 2021 -

South Bay Hyundai responded

Thank you so much for this fantastic feedback! We appreciate you coming to visit us here at South Bay Hyundai and are thrilled to hear that our team took such great care of you. Thanks again and please don't hesitate to reach out if there's anything else we can do for you!

August 27, 2021

Very friendly and respectful staff from beginning to end. i was never insisted to something i didnt want to do, unlike the Tuttle-Click Hyundai Genesis in irvine. SOUTH BAY HYUNDAI IS THE BEST DEALER IVE EVE More

by gthemaras9387
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan the finance mgr was also nice., Sheikh Ulhaq, Steven Suh
Aug 27, 2021 -

South Bay Hyundai responded

Thank you for the glowing review! We're happy to hear the South Bay Hyundai team made your experience so enjoyable! We're so grateful to have you as a customer!

August 26, 2021

Jack was a great service advisor for me. It was my first time experiencing South Bay Hyundai’s Service Department and he went out of his way to make everything easy and convenient. More

by audie.marzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

South Bay Hyundai responded

We're so glad to hear Jack was so helpful and made this service visit enjoyable for you! Thank you for the five-star rating and for choosing South Bay Hyundai!

August 26, 2021

Great service dept...great communication from Nicole. Was very satisfied with ease checking in and out, I highly recommend.this dealers service team. We will be back. More

by bropaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
Aug 27, 2021 -

South Bay Hyundai responded

Thank you for this wonderful feedback! We appreciate you coming to visit us here at South Bay Hyundai and look forward to seeing you again next time. Take care!

August 26, 2021

Donnie was outstanding, took care of my problem quickly and efficiently. I will definitely come back there For service and looking for my next car. More

by Scorpio45lbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Aug 27, 2021 -

South Bay Hyundai responded

Thank you for the fantastic feedback! We're glad to hear that Donnie was able to take care of your issue and we look forward to seeing you again next time here at South Bay Hyundai!

August 25, 2021

1.C4.ouldn't get pricing of the estimate finalized. 2.Couldn't explain why coolant leakage wasn't detected on service 4 weeks earlier. 3.Could not tell me the exact part needed. 4. Was unable to fin More

by AENSTV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 26, 2021 -

South Bay Hyundai responded

We understand your frustration. We would like to hear more about this experience to learn how we can make it better next time. Please reach out to me so we can discuss this in more detail. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

August 25, 2021

I am happy to provide a quick review. But do not make it requirement that I write a paragraph in order to submit my review. Donnie was great to work with, and my experience with him and the service was gre More

by kj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Aug 26, 2021 -

South Bay Hyundai responded

Thank you for your kind words and rating! We're happy to have you in the South Bay Hyundai family and look forward to seeing you again! Please don't hesitate to reach out to our team if you have any questions or concerns!

August 25, 2021

Superb service from the beginning provided friending and knowledge Service Manager and the South Bay Hyundai Service!! Will return for superb service in the future! Larry Dorsey More

by LARRY DORSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Aug 26, 2021 -

South Bay Hyundai responded

Thank you so much, Larry! You've made our day with your kind words and five-star rating! We look forward to providing many more experiences like this in the future at South Bay Hyundai!

Aug 26, 2021 -

LARRY DORSEY responded

Thank you!!

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