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South Bay Hyundai

Torrance, CA

4.6
4,071 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,071 reviews

April 15, 2021

Donnie was great! Will definitely come again!!! The shuttle to the mall was perfect to help the time pass by faster, was very satisfied with the service!!!! More

by ACREIXELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Apr 16, 2021 -

South Bay Hyundai responded

We are so proud to have Donnie as a part of the team at South Bay Hyundai! We are so glad we have earned your business!

April 15, 2021

Sheek and the finance manger worked with me to get my payments down to something I could pay. I was Very pleased with The customer service I received. More

by angelglo323@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheikh Ulhaq
Apr 16, 2021 -

South Bay Hyundai responded

We are so happy that our team could do a great job for you! Thanks for giving South Bay Hyundai this great review.

April 15, 2021

Jack Kim has been my Service Advisor since purchasing my vehicle 3 years ago. I am very happy and satisfied with his performance and the efficient manner to get the job done. I’ve also dealt with Calvin Je More

by CGYAMAKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheikh Ulhaq
Apr 16, 2021 -

South Bay Hyundai responded

This is such a great thing to hear! Thank you so much for the awesome review and for letting us know Jack and Calvin have made your service visits memorable! We appreciate you coming to work with us! - South Bay Hyundai

April 14, 2021

I had an appointment to get my suv detailed and while it was there they finished the job they called me to pick it up and then when I came to pick it up they could not find it they took 30 minutes to find More

by vela1974.vv
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jack Kim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

South Bay Hyundai responded

We are incredibly sorry for the experience detailing in your review. Even though it was a busy day at service, we are very disappointed to learn that our team did not handle your case with extra care and efficiency, especially having an appointment. Again, we apologize for the experience that you had and hope you allow us to do business with you in the future. Calvin Jeong - Service Director - calvinj@sbhyundai.com

April 14, 2021

First time visited for services in this dealership.Jack First time visited for services in this dealership. Jack helped the everything what I need. He is very polite and kindness, very reliable and great More

by HONGMIAEGRACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

South Bay Hyundai responded

Thank you for the wonderful review! It's great to hear Jack and our team offered great care to you while you were here! We appreciate your feedback and look forward to your next service visit! - South Bay Hyundai

April 14, 2021

Great service! - They are the best.They are very Great service! - They are the best. They are very kindness, very helpful, and very reliable. I will definitely recommend their service to others f More

by Jinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Lin
Apr 14, 2021 -

South Bay Hyundai responded

We are honored to receive your support, Jinny. Thank you! - South Bay Hyundai Team

April 14, 2021

Smart, clean, and with the program. All the front men top notch. After visiting all the local dealerships we chose Richard Anderson to package our car deal for us among the large selection and variety of Gen More

by vg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Anderson - five stars!, Cedric Butler
Apr 15, 2021 -

South Bay Hyundai responded

Thanks so much for giving South Bay Hyundai 5 stars. We hope you love your new g80!

April 14, 2021

Came in for a safety recall that came out months before we purchased new car (surprising) and in about an hour the recall was complete. More

by cjcallender2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rex Lin
Apr 15, 2021 -

South Bay Hyundai responded

Thank you for the review! We're happy to hear our team could help take care of that recall! Let us know if you need anything else! - South Bay Hyundai

April 13, 2021

Excellent,my appt was at 10:00,they check-in on time and a 1:10 minutes later i did receive my car back.Ready to go!!!! More

by dginer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Chang
Apr 13, 2021 -

South Bay Hyundai responded

Thank you for choosing South Bay Hyundai, we appreciate your positive feedback!

April 13, 2021

Initial contact with Parts employee for purposes of repair/replacement of damaged key FOB. Was quoted price and was told item would be ordered and programmed. A month passed no contact from dealer. Vis More

by singletondrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Calvin Jeong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

South Bay Hyundai responded

Thank you for reaching out. I'd like the opportunity to speak with you in greater detail regarding the issue with your media console. If you could please contact me directly, it would be greatly appreciated. Thanks, Calvin Jeong - Service Director - calvinj@sbhyundai.com

Apr 28, 2021 -

singletondrm responded

Calvin please feel free to reach out via phone (number on record).

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