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South Bay Hyundai

Torrance, CA

4.6
4,071 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,071 reviews

April 28, 2021

Dealership is clean, friendly staff. Wide vehicle selection. Cedric and Richard worked to make sure I purchased the car I wanted with a payment I could afford. I purchased the Genesis GV80 More

by duda1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Anderson, Cedric Butler, Christian Proctor
Apr 29, 2021 -

South Bay Hyundai responded

Thanks for the great five-star review! We're happy to hear Cedric and Richard gave you such a great experience in buying your GV80! Thanks for choosing South Bay Hyundai!

April 28, 2021

Went in for a recall with appointment and told 3-4 hours. After over 5 hours, I called and they were still not done. Turned out to be 6 hours. A little heads up would have been nice or at least offer to More

by larryp0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

South Bay Hyundai responded

Thank you for the honest feedback. We're sorry to hear you were unsatisfied with the wait time, and we understand how frustrating it can be to wait for repairs. Please contact me at your earliest convenience if you'd like to discuss this more and so I may address your concerns. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

April 27, 2021

A very pleasant atmosphere where you feel welcome. Sales manager was excellent. The Sales manager sheikh was thorough and patient with answering all of our questions. More

by killercantu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheikh Ulhaq
Apr 28, 2021 -

South Bay Hyundai responded

Thanks for the great review and rating! We're glad our team made you feel welcome and provided such great care! - South Bay Hyundai

April 27, 2021

Paul my salesman was very nice and professional showed me some highlights on my car that I liked and didn't know about again Paul was great More

by bongo200090066
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul sales, Jermaine Johnson
Apr 29, 2021 -

South Bay Hyundai responded

Thank you for sharing your kind words about Paul. It's great to hear that he provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! Thank you – South Bay Hyundai

Apr 29, 2021 -

bongo200090066 responded

You're welcome

April 26, 2021

Service was great from the start when I had gone in just to test drive. Made me feel confident enough that they would work well with me on purchasing the car I was looking at. The purchasing process was lon More

by pmm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon White, Juan Salvoro
Apr 26, 2021 -

South Bay Hyundai responded

Thank you for your confidence in South Bay Hyundai, and for your business. We are thankful to have you as a customer!

April 22, 2021

Very willing to accommodate the purchaser dealership had lots of qualifying discounts for students and Costco members they seemed honest and ready to make a sale. More

by chastideeporter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo
Apr 23, 2021 -

South Bay Hyundai responded

We're so glad our team could help you get a great price on your vehicle! Thank you so much for the awesome rating and for choosing South Bay Hyundai!

April 21, 2021

The person at the finance office acted like if he did not want to be there that day. Jimmy Lee took good care of us More

by rsandoval1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Lee
Apr 22, 2021 -

South Bay Hyundai responded

Thank you for the feedback! We use customer input to improve and we value your review. We'll share your rating with Jimmy! We hope to see you again at South Bay Hyundai!

April 20, 2021

Great customer service friendly and made sure he kept me updated on my car , the smoothest transaction ever at a dealership , would continue to go again. More

by kristyykuy4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan
Apr 20, 2021 -

South Bay Hyundai responded

We’re glad we could deliver a 5-star experience! Thanks for choosing South Bay Hyundai!

April 20, 2021

Went in for recall service and service person explained to me exactly what was going to happen and how long the whole thing would be and provided shuttle service to and from my location. Very much apprecia More

by jannetkarinagonzalez
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan
Apr 20, 2021 -

South Bay Hyundai responded

Thanks for trusting the South Bay Hyundai service team. We hope to have the opportunity to work with you again in the future!

April 20, 2021

Great relaxed atmosphere and friendly staffShall Great relaxed atmosphere and friendly staff Shall recommend to friends and family. Leo sales person was fun to work with andwe wish him all the best More

by selmakan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Gomez, Jermaine Johnson
Apr 21, 2021 -

South Bay Hyundai responded

Thanks so much for coming to work with Leo and our team! We're so grateful for the opportunity to provide a five-star experience and look forward to seeing you again at South Bay Hyundai!

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