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South Bay Hyundai

Torrance, CA

4.6
4,071 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,071 reviews

May 12, 2021

Great staff. Professional and friendly. Able to assist me in purchasing a car. Highly recommended. Sales person J.C. Chatman was excellent and very knowledgable. Also dealership lounge was a clean comfortabl More

by andywolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson
May 13, 2021 -

South Bay Hyundai responded

Thank you for this awesome feedback! Your support of our team means so much to us! We hope to work with you again soon!

May 12, 2021

Jack is super friendly and worked on my car ASAP. And the dealership was very on punctual with their work and easy to deal with. More

by IASILLO.SCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

South Bay Hyundai responded

We are so happy to hear that you had a great time at South Bay Hyundai! Jack is definitely an asset to our team.

May 10, 2021

Had a hiccup with scheduling but service was quick and friendly as usual. Why does the review need to be a 25 word minimum? Wasteful. More

by jacq_mcnealy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

South Bay Hyundai responded

Thank you for taking the time to leave us a review! The 25-word minimum is set by DealerRater and is not affiliated with our dealership. We apologize for any inconvenience.

May 09, 2021

The service department always takes the time to make sure your visit is made as easy as possible. Service is always quick with and efficient. More

by ANDREANGELOVE
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
May 11, 2021 -

South Bay Hyundai responded

It's always our pleasure to take care of you! Thanks for trusting the South Bay Hyundai service team!

May 09, 2021

Great customer service knowledge and friendly staff they have the time to listen to your questions and if you have questions and they have the answer for you More

by DMELGAR0620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

South Bay Hyundai responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at South Bay Hyundai!

May 09, 2021

Donnie has been with me since day 1 and his service is always outstanding. Because of him and all of the service and sales department the business is running smoothly. Cant forget about Jermaine he also More

by WILBORNSANDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
May 11, 2021 -

South Bay Hyundai responded

We're glad to know you can always count on Donnie! Thanks for being a South Bay Hyundai customer, we greatly appreciate your positive review!

May 08, 2021

Service department are very friendly. I went in for a service of my 2020 Ioniq, I was in and out in no time. They are highly efficient. I definitely recommend them. More

by ryanlou.cm14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
May 10, 2021 -

South Bay Hyundai responded

Thank you for choosing South Bay Hyundai, we appreciate your positive feedback!

May 07, 2021

The wait was some what long but other than that I was pleased with my service. The service manager was very professional and keep me up to date. More

by RUVETTE.THOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
May 07, 2021 -

South Bay Hyundai responded

Ruvette, we are thrilled to hear that you had a great time with our team at South Bay Hyundai! Thank you so much for your patience!

May 07, 2021

I came in to by a new G80. I bought a new Genesis from dealership in 2013 and have brought in for service on schedule and never had a problem. I was given a price for the G80 on a Monday. Costco pricing More

by mmeyerhoff
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Sheikh Ulhaq
May 24, 2021 -

South Bay Hyundai responded

Thank you for your continued confidence in us. We appreciate your feedback and regret to hear we've fallen short on this experience. We strive for five-star customer service and hope you'll give us the chance to provide this in the future. Please don't hesitate to reach out to us to discuss this more, and we wish you the best in your automotive endeavors. Thank you, Jermaine Johnson - Sales Manager - jermainej@sbhyundai.com

May 07, 2021

Terrific people at all levels: sales, management and finance. New car delivery is much too long for my tastes. I purchased a new GV 80. Very pedestrian show room for luxury cars. More

by tomkeville
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon White gets 5 stars.
May 10, 2021 -

South Bay Hyundai responded

Thank you for the review! Both your business and your feedback are greatly appreciated and we hope to see you again in the future - until then, enjoy your new GV80!

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