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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
4,071 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,071 reviews

March 02, 2022

Love Donnie he always takes care of me and get me out in the time he says More

by IAMTROUBLET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
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Mar 04, 2022 -

South Bay Hyundai responded

Donnie and the team are proud to be part of your automotive journey! Thank you! - South Bay Hyundai

March 01, 2022

Very welcoming got me in and out fast they paid for my Lyft great service. More

by 20aiden12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2022 -

South Bay Hyundai responded

Thank you for the great review! - South Bay Hyundai

March 01, 2022

The service reps are always very courteous and polite. I appreciate the complimentary Lyft rides when I have to leave my vehicle for the day. More

by MAIRA.NAVARRO16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback! We appreciate you trusting the South Bay Hyundai team with your service needs and look forward to seeing you next time!

March 01, 2022

Sales representative Joshua answered all my questions and made sure I was completely cared for during my brief time at the dealership More

by joshuaweiss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Monteiro
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Mar 03, 2022 -

South Bay Hyundai responded

We're so happy to hear this! Thanks for visiting South Bay Hyundai and please don't hesitate to reach out if we can be of service again in the future!

March 01, 2022

My dealer, Mr. Terry Kim, was very nice and kind. He gave me a good impression of Genesis. More

by siacherry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kim
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Mar 03, 2022 -

South Bay Hyundai responded

We're so happy to hear this! Thank you for visiting Terry and the team here at South Bay Hyundai. We hope to see you again next time!

March 01, 2022

Quick answer by email, spent time on the phone to look at the stock of cars. Knowledgeable about the cars and packages. Nothing to complain. Overall: great experience. More

by nrumigny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
Other Employees : Joshua Monteiro
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Mar 03, 2022 -

South Bay Hyundai responded

Thank you for leaving your great review! - South Bay Hyundai

March 01, 2022

Service rep Nicole was true to her words, about 3 hours to fix recall and oil change. Nice to get Lyft ride back home. More

by Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
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Mar 03, 2022 -

South Bay Hyundai responded

Thank you for sharing your experience, Harry! We appreciate you trusting South Bay Hyundai with your business and hope to see you again in the future!

February 28, 2022

Kei & Donni were very polite & helpful. I had a appointment but I had waited for quite a while. Kei & Donni were the only employees who acknowledged me More

by christajmm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kei- 5 ?, Donnie Ellis
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Mar 01, 2022 -

South Bay Hyundai responded

Hi Christa, thank you for taking the time to share your experience working with Kei and Donni! We hope to provide you with a 5-star experience next time.

February 25, 2022

Sheet is the Man 2 see he help me with both my GV80 GREEN AND MY G70 TASMANIAN BLUE IN LESS THEN 2 WEEKS APART. HE'S MY MAN👍🏽💯😎💣💥 More

by eedown50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
Jimmy Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheikh Ulhaq
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Feb 28, 2022 -

South Bay Hyundai responded

Thank you for trusting the South Bay Hyundai team with your loyal business! We hope you enjoy your new vehicles and look forward to working with you again in the future. Take care!

February 23, 2022

SB Hyundai has too many customers. They need to develop a plan to stream line how many customers they service per day. They will make less money, buy perhaps improve the quality of ser More

by CORBETTELAMBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Report | Print
Mar 21, 2022 -

South Bay Hyundai responded

We're disappointed to hear you feel this way, Corbette. We'd like to understand what happened to result in the low rating and improve your experience. Please reach out to me at your earliest convenience. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

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