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South Bay Hyundai

Torrance, CA

4.6
4,071 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,071 reviews

April 01, 2022

Vert courteous and fast service, assistant manager checked with me to make sure that I was satisfied with the service and the car., Which I would give maximum marks to both More

by brad60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Apr 04, 2022 -

South Bay Hyundai responded

Thank you for the wonderful review! It means a lot to hear that you're satisfied and we hope to see you again next time here at South Bay Hyundai!

March 31, 2022

First time I made an appointment and took my car in for the recall notice/fixes, I was told to return on a weekend as their necessary mechanics don't work there on weekdays. Was very frustrating as I live More

by sungwoo.b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

South Bay Hyundai responded

We regret to hear about this and appreciate your feedback. We will address this concern with the team and hope to provide five-star care next time. Please don't hesitate to reach out if you have additional feedback to share. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

March 31, 2022

A super clean and friendly environment, I will definitely be recommending friends and family when they are in the market for a car More

by montoyachong1996
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson, J.C. Chatman
Apr 01, 2022 -

South Bay Hyundai responded

Thank you for the wonderful review! We appreciate you recommending the South Bay Hyundai team to your friends & family and look forward to seeing you again next time!

March 31, 2022

Us service muy buenos Gracias estoy muy adradecida con su servicio yo los recomiendo por que More

by chelagaribay1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanesa
Apr 01, 2022 -

South Bay Hyundai responded

¡Gracias por la maravillosa reseña! ¡Esperamos verlo nuevamente la próxima vez aquí en South Bay Hyundai!

March 30, 2022

Always love working with the Asian gentleman’s here as they are always on time and keep you up to date with updates. I know I had asked last time to have my brake light checked and they forgot which is ok More

by Jkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

South Bay Hyundai responded

Thank you for your high rating! Our team looks forward to seeing you next time at South Bay Hyundai!

March 30, 2022

They had many GV80s to choose from and were very friendly and helpful. Josh showed us many versions to find what we liked best. As I wasn't planning on buying a car that day, he followed me home in my new Ge More

by casey.coogan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Juan Santoro in finance worked quickly to complete our purchase., Joshua Monteiro
Mar 30, 2022 -

South Bay Hyundai responded

Thank you for sharing your experience, Casey! We appreciate you coming to visit us here at South Bay Hyundai and are happy to hear that Josh worked hard to make your experience a great one. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

March 30, 2022

Very customer service focused and good follow through at this dealership. Jon was relaxed, knowledgeable and great to work with. More

by arrmorri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mace , Jonathan Ramos
Mar 30, 2022 -

South Bay Hyundai responded

Thank you for the positive feedback! We're happy to hear you had a great experience with Jon and we'll be sure to share these kind comments with him. Thanks for choosing South Bay Hyundai and please don't hesitate to reach out if there's anything else we can do for you!

March 30, 2022

My service advise was very helpful and friendly. My only complaint was they don’t have a car wash. I was given a coupon for the one across the street but it was a 2 hour wait More

by kristapjohnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Mar 31, 2022 -

South Bay Hyundai responded

Thank you for the review and feedback. We hope we can be of service to you again in the future! - The South Bay Hyundai Team

March 30, 2022

Raymond was great! He was super helpful and informative. He kept giving me updates as my service appointment went on. This was one of the nicest service experiences I More

by ddombrowsky0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Mar 31, 2022 -

South Bay Hyundai responded

We're so happy to hear this and can't wait to share it with Raymond! Your business is greatly appreciated by all of us here at South Bay Hyundai and we hope to see you again in the future. Take care!

March 30, 2022

Used their valet service for maintenance. You should make an appointment a few weeks in advanced because of the wait. Probably because everyone wants to go there for their service and profe More

by apaek1887
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique Rodriguez, Donnie Ellis
Mar 31, 2022 -

South Bay Hyundai responded

We appreciate your honest feedback and hope we can see you again for another five-star experience! Don't hesitate to reach out if you have additional feedback to share! Thank you! - South Bay Hyundai

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