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South Bay Hyundai

Torrance, CA

4.6
4,071 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,071 reviews

April 14, 2022

The options for work were presented without upselling. Service advisor worked to minimize costs for me and also performed additional work (removing peanuts hidden in engine by a squirrel and replacing ap More

by katee2175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy in Service, Donnie Ellis
Apr 15, 2022 -

South Bay Hyundai responded

We're honored to be your go-to automotive resource and we're happy we could get rid of those pesky peanuts! Thank you for coming to see Jeremy and Donnie!

April 13, 2022

After 2 months on the internet shopping and visiting 6 dealership, I finally pulled the trigger and bought my used/new car for my new job. I saved $2500 with South Bay Hyundai. Carvana wanted $24,500 fo More

by wayno1806
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason , Internet sales , Jay Sharma
Apr 13, 2022 -

South Bay Hyundai responded

Thank you for taking the time to share your car-buying experience with our team at South Bay Hyundai, Hoang! We're happy that we found you a new vehicle and provided you with a quick and seamless appointment! See you next time!

April 13, 2022

They were friendly and confident in all ways on time and thorough flexible as we were not on time More

by FRANKLUCASDB
Recommend Dealer
Yes
Employees Worked With
Daniel, Daniel Martinez
Apr 13, 2022 -

South Bay Hyundai responded

Hi Frank, thank you for your 5-star review! We look forward to seeing you next time at South Bay Hyundai!

April 12, 2022

My service rep was excellent and he was very helpful with all of my service needs More

by john.montague.iv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Apr 12, 2022 -

South Bay Hyundai responded

Hi John, thank you for taking the time to share your experience working with South Bay Hyundai! See you next time!

April 12, 2022

They quoted me 1-2 hours for this service and didn't even start on my car 2 hours in. I was there for about 3.5 hours. Obviously not ideal but I can't say super surprising for a dealership. There were water More

by michjmurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
Apr 13, 2022 -

South Bay Hyundai responded

We understand your frustration and appreciate your patience while we struggle through staffing challenges and unprecedented times. We'll use your feedback to improve the experience next time and encourage you to reach out if you're interested in discussing this in more detail. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

April 12, 2022

Amazing and professional service. Daniel M. did a great job! The finance team and sales managers were all great too! More

by Abel.young7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jermaine Johnson, Daniel Martinez
Apr 13, 2022 -

South Bay Hyundai responded

Daniel and the team appreciate you leaving us this five-star review! Thank you for coming to South Bay Hyundai!

Apr 13, 2022 -

Abel.young7 responded

Of course, thank you as well!

April 12, 2022

Excellent service that was provided by jimmy lee. He answered all our questions no complains More

by guadalupecontreras52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Johnson
Apr 13, 2022 -

South Bay Hyundai responded

Thank you for leaving Jimmy and South Bay Hyundai this five-star rating!

April 12, 2022

They were very quick and helped me fix my car. They go above and beyond! More

by V20MENDOZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Apr 13, 2022 -

South Bay Hyundai responded

It's great to have you as a customer! Thank you for choosing South Bay Hyundai!

April 11, 2022

The employees at this location are fast and efficient. I was very satisfied with my service. More

by mimsmarquis93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Butler, Jermaine Johnson, Donnie Ellis
Apr 12, 2022 -

South Bay Hyundai responded

Thank you for your 5-stars! We hope future customers see your review! See you next time at South Bay Hyundai!

April 11, 2022

The service for my car was finished within the time schedule. The show room(waiting room) is quite suitable and comfortable to wait for completing my service. Moreover staff are very friendly. More

by joy3312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Apr 12, 2022 -

South Bay Hyundai responded

Hi Joy, thank you for taking the time to share your experience working with our team at South Bay Hyundai! We look forward to working with you next time!

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