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South Bay Hyundai

Torrance, CA

4.6
3,683 Reviews
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 3,683 reviews

June 18, 2024

Very helpful. Great service. Ariana Kuh was kind and showed knowledge in service advising. Thanks More

by CPTNDANIEL001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Kuh
Jun 21, 2024 -

South Bay Hyundai responded

Thank you for your great review and for spreading the word! All of us at South Bay Hyundai are happy to help! Please don't hesitate to call with any other questions. We'll let Ariana know about the great job that she did.

June 18, 2024

Arrived on a Friday at 11:15 and mentioned they were so busy car would be ready next day. However online they had few afternoon appointments “wait at dealer” and they said that was false it wouldn’t be rea More

by naeve_r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept manager
Jun 21, 2024 -

South Bay Hyundai responded

We're so sorry to hear about this experience and understand your frustration with our scheduling service. We will reach out to them to see if there is anything that can be altered on their system to make it more accurate in real time. We appreciate your feedback so we can improve our services.

June 18, 2024

Jack Kim did an exceptional job for me in an especially difficult situation, especially with regard to being patient!!! More

by jmitschang
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

South Bay Hyundai responded

Thank you for taking the time to leave us a comment on your experience with Jack. It's always a pleasure to hear how our staff was able to help a customer during a difficult situation. If there is anything you need please let us know.

June 17, 2024

Great experience overall. Anthony and Ryan were great; helpful and friendly without being pushy or wasting our time. Would recommend. More

by EVigil
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with Anthony and Ryan and thank you for giving us the opportunity to serve you. Please let us know if you have any other questions.

June 17, 2024

The day of service was excellent. A text follow was given, which was very nice. The rep was going to check on car paint for me and a question/ concern I had on the service regarding t More

by kct49ers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venessa
Jun 18, 2024 -

South Bay Hyundai responded

Thank you so much for your kind review and rating of our Service Department. We appreciate your feedback about follow up as we are always looking to improve.

June 16, 2024

It's a very good service Very good service and prices. Thank you very much for kind More

by kyungkyulee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you.

June 15, 2024

Mace was great in helping us find the model and trim line that we wanted in our new car that would give us good gas mileage and all the new safety features. My husband had something else to do that day and f More

by parkhurstmag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

South Bay Hyundai responded

We're glad to know you enjoyed the top-notch service and amenities at South Bay Hyundai! Thanks for taking a moment to share your experience and please don't hesitate to reach out if you have any questions.

June 15, 2024

Easy to deal with. Informative. Friendly. Would purchase another vehicle again from South Bay Hyundai. More

by pwchoi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

South Bay Hyundai responded

Thank you for the 5-star rating and review! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation and look forward to seeing you again!

June 14, 2024

Easy to work with , up front with everything, knowledgeable employees.its ok to bring your dog More

by dltnsup
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

South Bay Hyundai responded

Thank you for your confidence in South Bay Hyundai, and for allowing us to earn your business. We are thankful to have you as a customer.

June 14, 2024

I arrived at my appointment, and was immediately greeted by a service person. The service person already knew what I wanted and immediately took my car back to be checked. The part that was needed was in s More

by juanabeejuana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

South Bay Hyundai responded

Thank you for your kind review; we are happy to pass along your comments to the team here at South Bay Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by.

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