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South Bay Hyundai

Torrance, CA

4.6
4,003 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,003 reviews

November 14, 2024

The dealership is clean and offer snacks while waiting. When scheduling an appointment it would be nice to not have to wait 2 or more hours for just an oil change though. What is the purpose of an appointm More

by Davele98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

South Bay Hyundai responded

Thank you for your kind review. We will be sure to share your comments with our team.

November 14, 2024

Service was scheduled over the phone. Staff was very helpful. When I got to the dealership, check in was smooth. I wanted in the lobby and the lobby had a nice sitting area while I waited More

by Loni.adesanmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

November 14, 2024

Great servce! Anthony was great to work with and was super quick to respond! Thanks! More

by ellen_ju
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Macias
Nov 15, 2024 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 13, 2024

No muss and no fuss transaction. I would transact there again and send anyone who is looking for good service at the front end of the deal. More

by kkennedy12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

South Bay Hyundai responded

Thank you for allowing us to earn your business! All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that was your experience! We will share your kind words with our team. Please be sure to reach out if you have any questions.

November 13, 2024

Service advisor was excellent. However the service took longer than anticipated, with a wait of almost 4 hours. More

by luis_salem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

South Bay Hyundai responded

Thank you for taking the time to leave us your review. We are pleased to hear that your service advisor was excellent and understand your frustration. Please know that we take our reviews to heart and are sorry about your wait.

November 12, 2024

I bought my Tucson less than a month abo and I love the car and this dealership. I am recommending it to anyone who will listen. More

by dyavas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you.

November 12, 2024

They are truly exceptional on service and knowledge. South Bay Hyundai is very modern and clean. Their staff's are very friendly. They check my car and tool care of the small details as well. More

by jameshwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

South Bay Hyundai responded

James, we're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

November 11, 2024

Great experience with help from Chris. This was my first car lease and he answered all my questions and made me feel secure in my decision. More

by Ahub
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Axume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

South Bay Hyundai responded

Thank you so much for your 5-star review! We couldn't be happier to see that Chris went above and beyond to provide you with an amazing experience. Congrats on your new Hyundai!

November 09, 2024

My 2015 Elantra GT needed a smog check, so I went to a local inspection station. As the vehicle did not pass I contact South Bay Hyundai who service my vehicle and made an appointment with Jack Kim. Jack More

by SM1TSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Davis
Nov 14, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team and that we were able to assist you! Please don't hesitate to reach out to us if there's anything more we can do!

November 08, 2024

I received excellent customer service from Jack. I appreciate his attention to details and the quality of work on my car. More

by diathorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

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