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South Bay Hyundai

Torrance, CA

4.6
4,071 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,071 reviews

November 09, 2022

Jon Ramos my sales representative was friendly, not pushy and a joy to work with. More

by boerboel313
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramos
Nov 10, 2022 -

South Bay Hyundai responded

Thank you for your review! We're so happy that you enjoyed working with Jon at South Bay Hyundai!

November 09, 2022

South Bay Hyundai is amazing! I had a message pop up on my screen to check engine with regards to emissions. Was given an appointment two days later and the issue was resolved. Qu More

by SMARQUEZ78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

South Bay Hyundai responded

We're so happy we could resolve this issue for you! Thank you for taking the time to leave us your kind review! - South Bay Hyundai

November 09, 2022

My wife, who hates car shopping, and I had a very positive experience in getting our new Hyundai. Ryan listened to what we wanted and showed us our options; no pressure on us. Steven listened and p More

by mjmccoy8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

South Bay Hyundai responded

We are thrilled that Ryan made this such a great lease experience at South Bay Hyundai! We hope you and your wife are happy with your new Hyundai and look forward to assisting you again in the future! Thank you!

November 09, 2022

Ryan met us outside and was very friendly and interested in getting us what we wanted. He was understanding of the budget we had set, and even though we wound up paying a bit more than we wanted we accept t More

by christina.decorse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Nov 10, 2022 -

South Bay Hyundai responded

Hi Christina, We appreciate you taking the time to tell us about your wonderful visit with Ryan, Steven, and Juan! We hope that you continue to enjoy your vehicle and look forward to working with you again! Thank you! - South Bay Hyundai

November 06, 2022

Excellent dealership, with top notch professionals across the board, from salespeople, sales managers, and finance. No undue hagling, no wasting time. Respectful, courteous, and offered by far the best deal More

by Lenhardgil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne, Jermaine Johnson, J.C. Chatman, James Harrison
Nov 08, 2022 -

South Bay Hyundai responded

We're so glad that your purchase experience with Harrison and Jermaine was an enjoyable one! We know you'll continue to love your 2020 Hyundai Tucson Sport and thank you for choosing South Bay Hyundai!

November 05, 2022

Appointment and service was easy to do. Everything went smoothly and staff was very friendly and helpful. More

by KJACOBS0440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

South Bay Hyundai responded

We're glad our team made your service visit easy! Thank you for being a South Bay Hyundai customer!

November 05, 2022

My service was excellent. Donnie was very helpful in assisting me with the issues rearding my door and giving me a follow-up appointment More

by Lcalvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Nov 07, 2022 -

South Bay Hyundai responded

Thank you for the wonderful review! We're so glad Donnie was able to assist you and we look forward to seeing you again next time here at South Bay Hyundai!

November 05, 2022

I can not believe how incredible the service was when I took my Genesis in for service! I was greeted by Donnie and he was so efficient and knowledgeable polite. He offered me a loaner car for the day , More

by dbjonas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Nov 07, 2022 -

South Bay Hyundai responded

We couldn't be happier to hear that Donnie made your Genesis service visit so great and earned five stars! We look forward to seeing you again for your next appointment at South Bay Hyundai! Thank you!

November 04, 2022

Peter was very professional and knowledgeable. He was honest and sincere. He made us feel comfortable More

by slayton8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Proctor, Peter Elia
Nov 04, 2022 -

South Bay Hyundai responded

Thank you for the kind review - Peter will be so happy to hear it! We appreciate you visiting South Bay Hyundai and hope we can be of service to you again in the future!

November 04, 2022

They did not solve the problem with my car. I had a long wait time. More

by gphotos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

South Bay Hyundai responded

If we delivered anything less than a five-star experience then I'm very sorry. I would also like to speak with you to see what I can do to make things right. Please contact me at your earliest convenience. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

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