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South Bay Hyundai

Torrance, CA

4.6
4,002 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,002 reviews

December 04, 2024

Ray Padilla was a great and honest sales rep. It was easy to work with him as he kept his word at every turn. He also had a great depth of knowledge on the car. I also enjoyed working with the le More

by lisa.coppedge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

South Bay Hyundai responded

Thank you so much for your 5-star review! We couldn't be happier to see that Ryan and Ray went above and beyond to provide you with an amazing experience. Congrats on your new Hyundai!

December 03, 2024

I have been getting my car serviced here since 2017 and have always received great service. More

by ISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

South Bay Hyundai responded

Your wonderful feedback and patronage mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

December 03, 2024

Staff polite proffessional waiting area cleaned, service not aware of my scheduled appt,maybe confused. More

by jmpkep2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

South Bay Hyundai responded

We're so sorry to hear about this experience. Please know, we've shared this feedback with our teams as we are always looking to improve our services.

December 02, 2024

Great service organized fast speed however could not wash my car due to machine fown More

by exoticlands2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Dec 02, 2024 -

South Bay Hyundai responded

Thank you for your kind review and recommendation. We are sorry about the car wash! If you have any questions, please don't hesitate to reach out.

December 02, 2024

This dealership took care of my car needs again! Thank you. Andy in service is professional and got my car serviced in a timely manner. I go here for all my car needs. More

by ctabon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kwak
Dec 06, 2024 -

South Bay Hyundai responded

Thank you for being a loyal customer! All of us at South Bay Hyundai take pride in providing exceptional service to our customers and we are glad to see that has been your experience! We are pleased to hear that Andy has been of great assistance to you and will make sure he hears about your nice words. If there is anything more we can do for you, let us know.

December 01, 2024

Holly was super attentive and efficient. I would definitely return to this dealer again. Thanks! More

by Ezequiel Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
Dec 02, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

November 30, 2024

Supposedly Hyundai took too long to provide the nescessary parts to conduct and complete 3 to 4 Recalls on my car, which could have directly resulted in my having to have the transmission replaced More

by geug24900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Bracken
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Ferrara
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

South Bay Hyundai responded

Thank you for your kind rating and recommendation. We understand your frustration that the estimated fuel economy may not be meeting your expectations. We are pleased to hear that you still love it!

November 29, 2024

I like the look, layout, and ease of use of the renovatrd repair facility at SouthBay Hyundai. Jack was my service technician on this appointment. He was courteous and listened to my concerns. I More

by PrincessHonor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

November 28, 2024

Ray was great. Not pushy but knowledgeable. Everything went at a reasonable pace. Git a great vehicle at a good price. More

by rmenke0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with Ray and our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 28, 2024

My car buying experience was exceptional from start to finish! I especially want to recognize Mace for being so helpful, patient and courteous throughout my decision making process! Great work everyone! More

by l.mcatee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience working with Mace and our team! Thank you again for choosing South Bay Hyundai and please don't hesitate to reach out if you have any questions. We're always happy to help!

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