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South Bay Hyundai

Torrance, CA

4.6
4,073 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,073 reviews

January 05, 2023

Jack was very personable and let me know there would be a long wait. He offered me a shuttle ride. More

by neusomberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

South Bay Hyundai responded

Though we're sorry to hear it was a long wait, we are happy that Jack was communicative and offered you a shuttle ride. We understand your time is valuable. Thank you for coming to South Bay Hyundai!

January 04, 2023

Jack provided good customer service and fast service. The price was better than I expected. More

by MBUTLER11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

South Bay Hyundai responded

We're glad we could surprise you with a better price! Thank you for leaving Jack and the team such a great review! We hope to see you again! - South Bay Hyundai

January 04, 2023

good job, finished on time for me to get back to work. thank you and help explain that i need to change & brake for my next visit More

by nanc_cu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jan 05, 2023 -

South Bay Hyundai responded

Thank you for visiting South Bay Hyundai! It was our pleasure to assist you and we hope we can be of service again in the future!

January 04, 2023

Donnie is always professional and polite. Keeps my 2015 Hyundai Sonata Sport in top running condition. More

by richfree2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jan 06, 2023 -

South Bay Hyundai responded

Thank you for trusting Donnie & the South Bay Hyundai team with the care of your Sonata! We appreciate your continued support and look forward to seeing you next time!

January 04, 2023

Jack my service rep was excellent. I also had a very positive encounter with sales rep Maceo. More

by DaveBarge.db
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

South Bay Hyundai responded

We're glad to hear you enjoyed working with our team, Dave! Thank you for coming to South Bay Hyundai!

January 03, 2023

Very efficient and helpful with getting me a ride to and from home as well. More

by TARYNISHII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Jan 05, 2023 -

South Bay Hyundai responded

Thank you for the review! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - South Bay Hyundai

January 03, 2023

Jack was very helpful in explaining the work that needed to be done. He allowed Michael to drive me up the street for lunch, at my request. I appreciated the care that was shown me. More

by holone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Jan 03, 2023 -

South Bay Hyundai responded

Thank you for your review! We're so ecstatic that Jack and Michael provided you with an excellent visit! We appreciate your business and look forward to seeing you next time at South Bay Hyundai!

January 03, 2023

It was very hard to make an appointment on the website. I received a confirmation but when I got to the service center, I was told I didn't have an appointment. I had tried to confirm on the phone, but n More

by Beadsme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Ellis
Jan 03, 2023 -

South Bay Hyundai responded

Hello - we sincerely apologize for not providing you with a better experience. We understand your frustration regarding your recent appointment and if you wish to discuss this further, I welcome you to reach out. Thanks, Calvin Jeong - Service Director - calvinj@sbhyundai.com

January 03, 2023

Awesome service! Jack went out of his way to have my car serviced within the day. More

by rayeverest2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

South Bay Hyundai responded

Thank you for sharing your experience! Jack & the rest of the South Bay Hyundai team look forward to serving you again in the future!

January 03, 2023

Donnie did a great job in getting my car in and completely serviced within a couple of hours. He explained all the repairs very thoroughly. More

by NADEEMHASAN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jan 05, 2023 -

South Bay Hyundai responded

We're so glad Donnie could assist you! Thanks for the review and please don't hesitate to reach out the next time our South Bay Hyundai team can be of service!

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