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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
3,680 Reviews
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 3,680 reviews

November 24, 2022

Generally good but more delayed than your staff explained. And next service alram has not fixed yet. Eventhough I asked to do it twice More

by Hc kang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

South Bay Hyundai responded

Thank you for taking the time to share this feedback - we will make sure it gets addressed with our team so that we can work to improve our services where needed. If you have any additional questions or concerns about your visit, please feel free to contact me directly. Thanks again, Calvin Jeong - Service Director - calvinj@sbhyundai.com

November 24, 2022

South Bay Hyundai provided excellent, efficient service. Saved some money with Costco auto service rebate. Appreciate the free carwash. More

by dfwg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

South Bay Hyundai responded

We're happy we could help you redeem the Costco service rebate at South Bay Hyundai! Thank you for rating us five stars!

November 23, 2022

MACE was incredibly helpful in demonstrating the GV80's details. He worked hard with his manager(s) to get me a good deal. More

by tksa
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Butler
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Nov 25, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback! We're happy to hear Mace provided you with an excellent experience and we hope to see you again next time here at South Bay Hyundai!

November 21, 2022

Short wait to be checked in the young lady was awesome in the service deparment More

by DEBRA.MOODY61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Flores
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Nov 22, 2022 -

South Bay Hyundai responded

Thank you for the kind review, Debra! We look forward to providing five-star care to you again! - South Bay Hyundai

Nov 23, 2022 -

DEBRA.MOODY61 responded

See you at my next service

November 20, 2022

You guys were on it. Everything has met my expectations. Specially considering that you are 50 miles away from home. Thank you! Omar is the best! More

by jabusaid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Johnson
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Nov 21, 2022 -

South Bay Hyundai responded

This news makes us smile! Thank you for sharing your review! -South Bay Hyundai

November 20, 2022

Thank you always for your kind service Also, I am grateful that there is a service center that is easy to use Korean More

by ahn1756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback! We're honored to have you as a South Bay Hyundai customer and look forward to your next visit!

November 19, 2022

Jack, my service advisor was great. Hyundai is lucky to have him. The service center was fine as well. But it took8 months from the time I brought my Hyundai Santa Fe in to get a More

by SHAQ66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

South Bay Hyundai responded

Thank you for taking the time to leave us a review. We appreciate the kind feedback about Jack, as well as your patience throughout this experience. Take care and please don't hesitate to reach out if we can be of service again in the future. - The South Bay Hyundai Team

November 19, 2022

I was assisted by Jack. He was very nice and professional. My car was repaired and is driving good More

by BRESTREET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

South Bay Hyundai responded

This is the good news we love to hear! Thank you for visiting Jack and the rest of our team! -South Bay Hyundai

November 19, 2022

Very good service and I sit in the lobby for a short while and had coffee!" More

by VANECHTEN42
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
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Nov 21, 2022 -

South Bay Hyundai responded

Thank you for your patience while your vehicle was in service! -South Bay Hyundai

November 18, 2022

Great customer service! Knowledgeable, kind and professional. Nicole Nelson is very helpful and goes the extra mile More

by Lisa M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis , Christopher Cisneros
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Nov 18, 2022 -

South Bay Hyundai responded

Thank you for sharing this kind review with us, Lisa! Nicole & the team appreciate your support and look forward to seeing you next time here at South Bay Hyundai!

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