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Smithtown Volkswagen
St James, NY
2,164 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,164 reviews
December 20, 2024
Noah did a great job keeping me informed about the status of my car and what to expect next. Some problems arose with the repair and did everything he could to ease the situation on my end. Four stars for th of my car and what to expect next. Some problems arose with the repair and did everything he could to ease the situation on my end. Four stars for the service department of Smithtown due to a minor issue arising from the work done that should have been caught before the car was returned to me, and one issue, while better than how it went into service, is still persisting. More
by jk
Verified CustomerEmployees Worked With
December 16, 2024
Great Service Department and Advisors! No pressure or gimmicks, honest, friendly and great communication! Highly Recommend! No pressure or gimmicks, honest, friendly and great communication! Highly Recommend! More
by Mom42Girls
December 14, 2024
Excellent customer service . Service manager Scott and Service center rep. Noah did an Outstanding job with the care of my Atlas all around excellent experience A++++ Service manager Scott and Service center rep. Noah did an Outstanding job with the care of my Atlas all around excellent experience A++++ More
by LASHLEYSAMANTHA
December 14, 2024
All staff members were very helpful during my repair. They kept me informed. Excellent service. They kept me informed. Excellent service. More
by Giuliana Rodriguez
December 14, 2024
We had Bert who was great and very accommodating and very personable and we bought a 2022 Atlas and also Jimmy in pre owned and again he was also great and John who handled our warrantee who was also a wond personable and we bought a 2022 Atlas and also Jimmy in pre owned and again he was also great and John who handled our warrantee who was also a wonderful gentleman so we were very impressed all the staff we cane in contact with Thankyou More
by valerie.drautz
December 13, 2024
Everyone is very professional and smiling. Especially I want to give a five star to Vincent adviser service. He made our experience smooth and easy. He is very careful to all details and reall Especially I want to give a five star to Vincent adviser service. He made our experience smooth and easy. He is very careful to all details and really works for customer convenience. More
by OLGAZ1976
Employees Worked With
Vincent
