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Smithtown Volkswagen
St James, NY
2,071 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,071 reviews
March 03, 2024
Service department was great. Dawn was in constant contact about my vehicle giving me updates. They put me in a beautiful loaner car as well. Will definitely be bringing my car ba Dawn was in constant contact about my vehicle giving me updates. They put me in a beautiful loaner car as well. Will definitely be bringing my car back for service. More
by LTraficante
Verified CustomerEmployees Worked With
Dawn Kinsella
March 01, 2024
Nick Weiner is honest and trustworthy amazing is why I go there for service. Nick Weiner should run this dealership! there for service. Nick Weiner should run this dealership! More
by SHERRY3505
Employees Worked With
March 01, 2024
Kenny and Mike were great but, I had a problem with a manager when I was picking up my new vehicle. She was very rude and unprofessional to say the least. I actually walked out and had them return the ba manager when I was picking up my new vehicle. She was very rude and unprofessional to say the least. I actually walked out and had them return the bank check to me and put the plates back on my trade-in. I then thought about it and Kenny and Mike were very helpful and worked hard on the deal. So, I did change my mind and complete the deal. As a business owner myself, you should know how your team interacts with your customers. She was new to the dealership. I was told that she was just hired when the new owners took over. Since then, I went to another dealership and purchased my wife the same truck that I leased and my office manager a Taos. Again, This has no bearing on Kenny whatsoever. It is the young lady that had an interaction with while I was there. More
by cj
Employees Worked With
Other Employees :
I’m not sure what the new manages name is. She never introduced herself to me. She just asked a question about my trade-in and was rude about it., Mike DiMaria
February 29, 2024
Professional, Reliable and Friendly, highly recommend this dealership. The transaction was seamless and easy. It's a team effort and it show. this dealership. The transaction was seamless and easy. It's a team effort and it show. More
by susanmeldau
Employees Worked With
Jhon Jaramillo, Alex Soto
February 28, 2024
The staff was super nice and professional! The technician was extremely helpful. I am very content. The technician was extremely helpful. I am very content. More
by AMBIGGOMEZ
February 28, 2024
Excellent service. Explain every point about the sales new vehicle. I would recommend to anyone who ask me about smithtown Volkswagen dealer ship Explain every point about the sales new vehicle. I would recommend to anyone who ask me about smithtown Volkswagen dealer ship More
by jap80
Employees Worked With
February 28, 2024
We love our new Tiguan! Sal was patient, personable and answered all of our questions. Sal was patient, personable and answered all of our questions. More
by JACQUELINEGEHRT
Employees Worked With
