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Smithtown Volkswagen

St James, NY

Overview
Employees
Reviews
Vehicles
4.5
2,071 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve. Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today. At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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530 Jericho Turnpike

St James, NY

11780

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Showing 2,071 reviews

April 10, 2024

They work with you. They are very friendly. They are very help full They also got me a great deal More

by melissam3015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasper
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Apr 10, 2024 -

Smithtown Volkswagen responded

Thank you for the five-star review, Melissa! We appreciate your kind words and look forward to seeing you again soon!

April 09, 2024

Extremely disappointed in the Sales Department. Leased a new ID4 having problems with water leaks and electrical damage within the first week. First leak was due to missing grommet and the second More

by SP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike DiMaria, Jhon Jaramillo
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Apr 11, 2024 -

Smithtown Volkswagen responded

Thank you for sharing your concerns with us. We apologize for the issues you've encountered with your new ID4 and the challenges in communication with our Sales Manager. Rest assured, we take your feedback seriously and are working diligently to address the water leaks, electrical damage, and parts availability concerns. Your satisfaction and safety are our top priorities, and we appreciate your patience as we work to resolve these issues promptly.

April 08, 2024

Great service, friendly people. Not too long wait time when i did and oil change on my car. Thank you guys! More

by minelinehorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Shifrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhon Jaramillo
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Apr 08, 2024 -

Smithtown Volkswagen responded

Thank you for visiting us! We appreciate your five-star review and we look forward to seeing you again soon!

April 06, 2024

Noah has been very helpful. We’re only part way through the repair process so we can’t comment further. More

by DAVIDMCKERNAN
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Smithtown Volkswagen responded

Thank you for the five-star review, David! We look forward to seeing you again soon!

April 06, 2024

Noah was friendly efficient and went out of his way to make my experience at Volkswagen worthwhile!! More

by CHRIISTINNA
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Smithtown Volkswagen responded

Thank you for the five-star review, Christina! We're pleased to hear about your positive experience and look forward to seeing you again soon!

April 05, 2024

Smithtown Volkswagen was a great experience. I leased a Tiguan. My salesperson Kenny Montoya was so friendly and helpful. Michael in finance was great too. They made the whole process so plea More

by brellstorm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 03, 2024

Noah was great, very helpful. I had an appointment and he was ready and got me in and out quickly. More

by dkb2225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Smithtown Volkswagen responded

Thank you for the five-star review! We appreciate your feedback and look forward to seeing you again soon!

April 01, 2024

Everyone who works at this dealership is professional and very helpful. This is my second car I have leased through them More

by MESWALTON007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Smithtown Volkswagen responded

hank you for your loyalty and for sharing your positive experience with us. We're delighted to hear that our team members have been consistently professional and helpful throughout your interactions with our dealership. It's wonderful to know that you've chosen to lease your second car through us, and we appreciate your trust in us. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

March 31, 2024

Noah was very professional, facility was well kept and the staff was extremely welcoming 10/10. More

by MrSmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Smithtown Volkswagen responded

Thank you for taking the time to share your feedback. We're thrilled to hear that Noah provided you with professional service and that you found our facility well-kept. Ensuring a welcoming environment for our customers is a top priority for us, and we're delighted that our staff made you feel comfortable during your visit. Your perfect rating means a lot to us, and we're grateful for your recommendation. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

March 30, 2024

Great job on my oil change and first service The technician did a great job of taking care of my car More

by wbuess1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Smithtown Volkswagen responded

Thank you for your positive feedback regarding your recent oil change and first service with us. We're delighted to hear that our technician provided excellent care for your car. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

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