Smithtown Nissan

Absolutely an amazing, painless experience! Best dealership I have EVER been to. Friendliest, kindest, accommodating staff. Jorge Cordero went above and beyond. First time I have ever dealt with dealership I have EVER been to. Friendliest, kindest, accommodating staff. Jorge Cordero went above and beyond. First time I have ever dealt with a dealership that help up their end of the bargain. Thank you for making my life easier and for a fantastic Murano! More

Joe greeted me as soon as I entered smith town Nissan. We got right down to business on an early lease termination to lease a new Rogue. Joe got me down to a great price using all the dealer incentives. We got right down to business on an early lease termination to lease a new Rogue. Joe got me down to a great price using all the dealer incentives. Very happy with the whole experience from sales to insurance to the business manager. This is my fourth vehicle from Smithtown Nissan and counting. More

I was a returning customer - I leased a 2009 Nissan Rogue in June of 2009 from Giuseppe and my husband purchased a car from Al last summer. When I went to the dealership on January 30, Giuseppe and Al Schwa in June of 2009 from Giuseppe and my husband purchased a car from Al last summer. When I went to the dealership on January 30, Giuseppe and Al Schwartz were phenomenal...they went out of their way to get me the vehicle I wanted at the price I could afford. I could not be happier with my new vehicle and I will not hesitate to refer friends and family to them. More

First,let me start the review of by saying I would buy a car from Charles Murray anyday of the week and twice on Sunday wherever he worked. Charles is not there to feed you a line or get you into something car from Charles Murray anyday of the week and twice on Sunday wherever he worked. Charles is not there to feed you a line or get you into something you have no business being in. He just wants to sell you what YOU need. As for the dealership as a whole, they can take a few lessons from Charles. I had 2 bad experiences(within 2 weeks) of each other last time I got a car from Smithtown and wouldn't you know it happened a 3rd time....3 years later!!! The reasons for my scores.... Price - I gave a 4 because no matter how much they tell you they are losing on a deal, they are making money. Unless you catch and end of the model year car or one that has been sitting on their lot for a long time that they need to move, you will never get a GREAT deal...from any dealer. I was happy with the lease price in relation to the MSRP but I am sure there were a few dollars left on the table. Quality of Work - I gave a 4 as an average score. Charles is a 5+ because of his demeanor and his whole attitude. No pressure tactics, no forcing a deal on you, none of that typical salesman stuff. I gave their finance department a 2 because they are unscrupulous people. They changed a signed purchase order after we signed it and tried to get an additional $1,800 from me. This was the 3rd time they have tried the trick on me. I called them on it all 3 times and amazingly it disappears. I feel sorry for unsuspecting leasees who go in there. No matter what they do to apologize doesn' change the fact you had the nerve to pull the stunt. Customer service - I gave a 4 and for the same reason I listed under quality of work. That is just bad business. Friendliness - I gave them a 5 because they are all very friendly. Charles is friendly and is not strictly about the deal. We spoke of family, work, etc. Charles is genuinely a nice person. The finance and management team are also very nice but they are trying to hide the fact they are about to attempt to screw you for some $$$. Overall Experience - I gave them a 3. NO matter how great Charles is I can't get past the fact they had the nerve to try and pull a fast one on me. As proof they I held nothing against Charles for all of the stupidity that went on, I leased the 2 other vehicles I promised I would from him that same weekend. It wasn't fair to cost him the sales. Of course for the 2 other leases, they didn't try and pull the same stunt as I warned them if they did they would be dealing with the BBB. I also think it had something to do with them not wanting me to go ballastic in there showroom again. I say run, don't walk, to buy a car from Charles. Just make sure you understand they specifics of the deal before you get to the finance guys. That is where this dealership goes downhill. More

We just stopped in to look at the 2012 Murano and was greeted by Bill Doyle. We felt immediately that he was a salesperson we could trust, and he was helpfull in answering all our questions. We had not greeted by Bill Doyle. We felt immediately that he was a salesperson we could trust, and he was helpfull in answering all our questions. We had not leased before, and after a test drive and talking things over with Bill, we decided to lease. We have dealt with many car dealers in our time, but we feel this was far and away the best we have dealt with. The Sales Mgr. Giuseppe Molinaro was a pleasure to deal with as well as the Finance Mgr. Christian Nesky. Overall we were very pleased with our experiance and would not hesitate to recommend Smithtown Nissan to our family and friends. More

Experience was mostly pleasant but long unanticipated wait for 2nd time with no explanation. Same exact experience with last sale 4 years ago. Advised personnel of previous chain of events but same was wait for 2nd time with no explanation. Same exact experience with last sale 4 years ago. Advised personnel of previous chain of events but same was repeated anyway. Made to feel whole stay as if they were almost done with whatever they were doing. More

My experience was fantastic....I would recommend friends and family. I love my new car and the whole process could not have been any easier. and family. I love my new car and the whole process could not have been any easier. More

We had visited the showroom to get info about our upcoming end of lease on an Altima which we had leased back on Nov 2009 from this dealer. We returned to them because they were very friendly and gav upcoming end of lease on an Altima which we had leased back on Nov 2009 from this dealer. We returned to them because they were very friendly and gave us a good price. This time we visited, we got a great price on our new Altima. I would reccommend this dealer to friends and family. More

I am very happy with the Nissan I drove away with overall. We hit a bump in the road toward the end of the process but Will was fantastic and handled everything perfectly. I have to say that my overa overall. We hit a bump in the road toward the end of the process but Will was fantastic and handled everything perfectly. I have to say that my overall experience was "good" not "great" because there was a point where we felt we needed to speak to the manager on the phone due to a discrepancy; and he actually hung up on us during the conversation. This would have caused me to tell everyone I know not to ever visit Smithtown Nissan, except Will called us right back and seemingly repaired everything. Will listened to everything we wanted/needed in a deal and completely delivered. I am beyond happy with the service (for the most part) and most importantly my new car. More

He was easy going friendly and most importantly for me not pushy which is what is important for me i am very pleased with the process not pushy which is what is important for me i am very pleased with the process More