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Smithtown Nissan
St. James, NY
2,893 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,893 Reviews of Smithtown Nissan
May 24, 2026
Rudy provided outstanding service at Smithtown Nissan—professional, knowledgeable, attentive, and made the entire process seamless. Nissan—professional, knowledgeable, attentive, and made the entire process seamless. More
by Kbello
Employees Worked With
Cole Biondo , Nicklaus Sicurella, Rudy Bayer
May 23, 2026
This was by far the most professional and genuinely helpful dealership I have been to. The communication and follow through made the process feel effortless. helpful dealership I have been to. The communication and follow through made the process feel effortless. More
by Giginy22
Employees Worked With
Brian Gutierrez
April 22, 2026
I'm an 800 credit score. Smithtown Nissan is the most disreputable company I have ever done business with. They are great a point of sale. They are the absolute worst after s Smithtown Nissan is the most disreputable company I have ever done business with. They are great a point of sale. They are the absolute worst after sale. I've bought at least 30 new cars in my life, never will I do business with them again!! The only thing , nice I can say is Cole Biondo, an insurance broker works out of there- he saved me over $2000 on my 2 vehicles!!BUYER BEWARE WHEN DOING BUSINESS WITH SMITHTOWN NISSAN More
by jerryshapiro827
Employees Worked With
Kerry Brannick
March 10, 2026
I recently visited this dealership regarding a used Toyota Sequoia TRD Pro and left extremely disappointed with how the situation was handled. After placing a $200 deposit, the salesperson I was workin Toyota Sequoia TRD Pro and left extremely disappointed with how the situation was handled. After placing a $200 deposit, the salesperson I was working with became completely unresponsive despite multiple texts and calls. When we followed up regarding the status of the vehicle and refund of the deposit, communication remained unclear and the deposit was not returned. When my father called to speak with management to resolve the issue, he was placed on hold, disconnected, and then spoken to in a dismissive and rude manner by a manager who did not even provide her name. This experience showed a lack of professionalism and basic customer respect. Steve was helpful during initial discussions, but overall the follow-up and customer service were unacceptable. I would strongly advise others to ensure clear communication and refund policies before leaving any deposit here. More
by pjk132020
Employees Worked With
Hanson, Tom Scarpinanto, Malik Fields, Lisa Losito, Carlos Poveda, Edwin Menjivar, Ilse Saravia, Rudy Bayer, Tadeus Pellicci, Kerry Brannick, Ivan Fajardo
March 08, 2026
Excellent service! Exactly what I was hoping for. Received prompt and courteous help with every aspect of my business there. Exactly what I was hoping for. Received prompt and courteous help with every aspect of my business there. More
by exceedquotas
Employees Worked With
Joe from Progressive Insurance , Malik Fields, Kerry Brannick
March 07, 2026
Two hours for a scheduled oil change, and they didn’t even remove old reminder stickers or place a new one on the windshield, nor did they reset the dash computer for Maintenence settings. Makes me wond even remove old reminder stickers or place a new one on the windshield, nor did they reset the dash computer for Maintenence settings. Makes me wonder if the work itself was done correctly, totally unacceptable !! More
by Moabbiker
Employees Worked With
TJ
February 16, 2026
I had the pleasure of buying a car from this dealership, it was a pleasure, my sales rep.Sean Kearney was the best very friendly, and professional, and the finance manager Ranjit Sachdev was great ,made yo it was a pleasure, my sales rep.Sean Kearney was the best very friendly, and professional, and the finance manager Ranjit Sachdev was great ,made you feel like family and did not try to sell me anything I didn't need ,I recommend this dealership highly, to friends, and family, Thank You all for everything. More
by Fs3859
Employees Worked With
Sean Kearney, Ranjit Sachdev, Rudy Bayer
