Smithtown Nissan
St. James, NY
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2,846 Reviews of Smithtown Nissan
My entire process at Smithtown Nissan was a pleasure. From the moment I walked into the showroom to the moment I left with my 2012 Nissan Rouge everyone was professional and friendly. Even when i called From the moment I walked into the showroom to the moment I left with my 2012 Nissan Rouge everyone was professional and friendly. Even when i called the showroom or stopped by during my thinking process Rich was a true professional. Rich even came back after his day had finished so I could show the Rogue to my wife and have her test drive it. Rich came back from his home after having dinner. That ways more than what I would have expected. A pleasant surprise. Rich was very professional with my wife and took the time to explain all about the vehicle during our test drives. Again, even though he was already off for the evening he took the time to explain the leasing process, service, etc. Rich, although he explained all the features of the vehicle during our test drives he once again went over every facet of the car before we left the showroom with it. My wife and I had been Nissan customers for many years but 6 years ago we changed makes but coming back to Smithtown Nisasn and being serviced the way we were, reminded us why we had gone to Smithtown Nissan in the many years we did. As a side note Michael Scheff, the finance Manager was one of the nicest people I haver ever met in that particular position. Both Rich Incao and Michael Scheff are assets to Smithtown Nissan. More
great shopping expiriance. they have all went an extra step to help me out with my pricing. This is my firs dealer bought car and i will most likley buy my next car here. easy transaction. step to help me out with my pricing. This is my firs dealer bought car and i will most likley buy my next car here. easy transaction. More
Friendly, attentive, accomodating and professional service in selecting the vehicle, negotiating, and closing the deal. I have leased a previously leased a car from this dealership and because I was v service in selecting the vehicle, negotiating, and closing the deal. I have leased a previously leased a car from this dealership and because I was very satisfied with both the car and the service, I leased from Smithtown Nissan again. I look forward continuing this good relationship with Al Schwartz and Smithtown Nissan. More
Because I had a great experience, and Matt Brow was great, nice tips, very polite, and my car is great so far, and every time that I need Nissan they are there for me. great, nice tips, very polite, and my car is great so far, and every time that I need Nissan they are there for me. More
Greg went above and beyond to make sure we were able to test drive the car we wanted, to make sure "the numbers" would work for us before even letting us get our hopes up, and he and Allie both stayed 2 ho test drive the car we wanted, to make sure "the numbers" would work for us before even letting us get our hopes up, and he and Allie both stayed 2 hours after closing to make it happen. More
my overall experience was good, charles was great and would go back to him. however there was a manager there and i didnt get his name but he was rude,obnoxious and smelled like he bathed in an ashtray i would go back to him. however there was a manager there and i didnt get his name but he was rude,obnoxious and smelled like he bathed in an ashtray it was disgusting. More
I was very impressed with the sincerity the sales person demonstrated in wanting to meet my driving needs. He wanted to understand what I was looking for in a vehicle and could have, but did not steer me i demonstrated in wanting to meet my driving needs. He wanted to understand what I was looking for in a vehicle and could have, but did not steer me into a more expensive purchase after I disclosed my spending limitations. His professionalism without the stress normally associated with purchasing a car made it easy to purchase rather than just price a car. The entire sales team was profressional and accommodating. A true pleasure More
I have purchased 2 vehicles from this dealership and I always have a positive experience. The staff is friendly and helpful, but most of all, Matt Brown goes above and beyond the call of duty to satisfy m always have a positive experience. The staff is friendly and helpful, but most of all, Matt Brown goes above and beyond the call of duty to satisfy me and to get me the best deal. I truly love working with him and Smithtown Nissan and I would definitely recommend Matt to anyone who I know wants to purchase a Nissan. When I purchased my first Rogue from Matt almost 2 years ago, he got sick and was hospitalized a few days prior to the day when I was supposed to pick up the car. Matt contacted me from his hospital bed to inform me that he had not forgotten about me and that someone else would be helping me complete the purchase. The customer service that Matt demonstrated was so wonderful, unexpected and way beyond the call of duty. He referred me to Rob Tarnowski who was also very nice, helpful and professional. I enjoyed driving my 2010 Rogue and thanks to Matt, I'm now enjoying my 2012 Nissan Rogue! Great vehicle! More
I had recently gotten into a car accident and needed to purchase a new car. Will was extremely helpful and patient in helping me find a car that was just right for me. purchase a new car. Will was extremely helpful and patient in helping me find a car that was just right for me. More