Smithtown Nissan

Lets start out with saying I WAS a long time customer of Smithtown Nissan as I have leased 3 cars previously from them . Apparently the dealership was taken over by new management recently. I received a cal Smithtown Nissan as I have leased 3 cars previously from them . Apparently the dealership was taken over by new management recently. I received a call from a salesgirl at the dealership claiming even though my lease does not end for several months they can pullback the remaining payments and get me into a new lease for the same or less than I am paying now - bear in mind at the time of this review this would be virtually impossibe due to the recent shortage of cars along with rebates and incentives no longer available . I said to the girl please tell me how . she then stated she needed to run my credit report before she could present numbers . please understand in most states this is considered a complete violation as the only one I am required to speak with regarding credit or numbers is a person representing the finance dept . when I questioned her on this practice -SHE HUNG UP ON ME ???. I then called back asking to speak to someone in the management dept for which I was told " HE IS BUSY AND I COULD NOT "???. I then asked what the gentleman's name was on the call and he stated due to "safety concerns " he could not give me his first name ". after calling back 6 more times and being hung up on and leaving my number no manager ever called back. BUYER BEWARE - I WOULD SUGGEST YOU GO SHOPPING ANYWHERE BUT THE NEW SMITHTOWN NISSAN DUE TO THE CHANGE IN STAFF, MANAGEMENT AND PRACTICES . this for many years was a good dealership but it appears no longer - GO SPEND YOUR HARD EARNED MONEY ELSEWHERE UNLESS YOU ENJOY BEING GIVEN MISINFORMATION , HUNG UP ON ,ETC More

Steer clear of this dealership under all circumstances. The finance manaher John slipped in a $4,500 prepaid maintenance contract into the paperwork and used my down payment to cover that and the full vehi The finance manaher John slipped in a $4,500 prepaid maintenance contract into the paperwork and used my down payment to cover that and the full vehicle purchase price to be put on the loan. He advised they could not accept wire transfers which is a red flag in and of itself. Called to fixed the situation and the other reviewers are right, you will never get a call back. Avoid at all costs. These are the people that give car dealerships the reputation they have and, apparently deserve. More

We've leased 5 Nissans here and this is the last time we'll be at Nissan of Smithtown. Long story short - Put money down on a lease to lower the payments, but found out that I'm paying over $400 more fo we'll be at Nissan of Smithtown. Long story short - Put money down on a lease to lower the payments, but found out that I'm paying over $400 more for the car over the three years. Tired of hearing they are losing money on this deal. What BS. No satisfaction from sales manager or General Sales Manager. Called Nissan Directly - Smithtown is privately owned and they can't do anything.What??? They have NISSAN all over the building. Not finished yet - calling a supervisor. Go somewhere else and bring a calculator - look at the "charges 'beyond sales tax, More

My wife and I purchased a vehicle at Nissan Smithtown and were very impressed with the professionalism and competence of Matt Brown our salesman. Very happy! were very impressed with the professionalism and competence of Matt Brown our salesman. Very happy! More

This is the second time I have purchased A Nissan vehicle at Nissan of Smithtown, a Sentra in 2018 and a Rogue S today, Feb.16, 2021. And I highly applaud the excellent work of Chan Reagan as he helped my w at Nissan of Smithtown, a Sentra in 2018 and a Rogue S today, Feb.16, 2021. And I highly applaud the excellent work of Chan Reagan as he helped my wife and me through the process of selecting a new car to fit our desire. Chan is a very personable. professional, caring sales consultant. And we are grateful for his service and for the outcome of the purchase of our Nissan Rogue S. More

Highly recommend Nissan of Smithtown, my salesperson Joe batista was awesome very helpful and trustworthy. Also my Finance Manager Paul Abizeid was very helpful and knowledgeable explained all the paperwork batista was awesome very helpful and trustworthy. Also my Finance Manager Paul Abizeid was very helpful and knowledgeable explained all the paperwork cleary. I will definitely be back for my next car!! More

Save yourself the time of shopping and just ASK FOR CHAN. Dude is locked on with his stuff. No funny business. Knew everything about the car and really took phenomenal care of us from beginning to end. Dude is locked on with his stuff. No funny business. Knew everything about the car and really took phenomenal care of us from beginning to end. More

I called Smithtown Nissan looking for a specific car that I saw on the website, a 2010 Versa. I spoke to Samantha briefly, explaining that I wanted to test drive the car quickly but I am quite busy. Sales Ma I saw on the website, a 2010 Versa. I spoke to Samantha briefly, explaining that I wanted to test drive the car quickly but I am quite busy. Sales Manager Joe urso had salesperson Dustin drive the car to my work so I can test drive on break! Easy test drive, Dustin knew all I needed to know. I again contacted Smithtown Nissan, and they started in on my paperwork right away. When I got in there a few hours later, my paperwork was all but finished. After 25 minutes of light conversation and signing papers, I was driving away in the car of my choice, at the price it was listed. 10/10 will go again More

Great experience! This was my first new car purchase and I was a nervous at first but all 3 managers ( Joe Urso, Kenny Koos and John Cerruto) were involved and so helpful and friendly. Such a enjoyable exp I was a nervous at first but all 3 managers ( Joe Urso, Kenny Koos and John Cerruto) were involved and so helpful and friendly. Such a enjoyable experience. My salesman Dustin was so friendly and knowledgeable and made sure I was comfortable particularly during this time with Covid 19. I would recommend seeing Dustin if your looking for a new Nissan! More