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Smithtown Kia

St. James, NY

4.9
2,040 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,040 reviews

February 29, 2024

This is my third lease thru Gerard . Gerard is professional and knowledgeable . He is friendly ,patient, organized and explains everything in detail . I will definitely have him assist m More

by dfulton559
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Smithtown Kia responded

I am truly grateful for this awesome review! I am thrilled that Gerard was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 28, 2024

Excellent service and inventory available. Very professional and helpful Salesman. Gerard Rennie was very knowledgeable, helpful and to the point. We are extremely happy with our car and l More

by Premal Jani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bartoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Bergen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Smithtown Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 28, 2024

This is my second lease with Gerard . He very patient as I test drove cars. He never rushed me and made the whole process very smooth. I felt like he was honest and knowledgeable. Highly More

by Sportagegirl26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Smithtown Kia responded

I am pleased to hear that Gerard took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 28, 2024

I had a wonderful experience at Smithtown Kia! ! It was truly a pleasure to work with Chad! He was knowledgeable, kind, patient and had a great sense of humor. Very impressed with the service. I wo More

by paolaaa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bartoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa , Chad Echezuria
Mar 01, 2024 -

Smithtown Kia responded

I appreciate your input, Paola. I am glad to hear that you are consistently impressed with the service we offer here at Smithtown Kia. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 28, 2024

Chad was awesome to work with. He was extremely helpful and knowledgeable in answering all of our questions. Great overall experience. And btw, we love the car!!! More

by Rbendyjr
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Mar 01, 2024 -

Smithtown Kia responded

Thanks for your outstanding review! I'm very happy to hear that Chad was of such help to you. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 21, 2024

Our salesman, Chad, was professional and knowledgeable. Chad was very easy a pleasure to deal with, explaining everything very clearly. He also followed up to check that everything went smoothly on the dri More

by ed3edge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa, Chad Echezuria
Feb 23, 2024 -

Smithtown Kia responded

Thank you for taking the time to share your feedback regarding your experience at Smithtown Kia and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 18, 2024

Gerard Rennie is great to work with. He has helped out on 3 separate leases over the years. He is a pleasure to work with and is the reason why we still go to this dealership even aft More

by Dave
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Smithtown Kia responded

Dave, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 16, 2024

Excellent and friendly service. Chad was a pleasure to deal with, explaining everything very clearly. He also followed up to check that everything went smoothly on the drive home an More

by manhattan Kia driver
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Feb 21, 2024 -

Smithtown Kia responded

Thank you for taking the time to share your kind feedback about Chad. Each employee is a valued member of the Smithtown Kia team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 14, 2024

The worst dealership I've ever dealt with. chamged 1 light scanned for check engine light $220. And gave them the bulb, buyer beware More

by wigglyrock
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Bartoli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Smithtown Kia responded

We have received your comments. According to our records, there was no payment taken at the last visit with us. Any further questions, we are available to discuss this. Sincerely, Erica B. ebergen@smithtownkia.com

February 13, 2024

Nice and friendly. Big dealership. So that means more varieties. I would recommend this dealership. More

by TammyUthai
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Feb 15, 2024 -

Smithtown Kia responded

I really appreciate the kind recommendation, Tammy. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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