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Smithtown Kia

St. James, NY

4.9
2,029 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,029 reviews

April 03, 2024

Frank took the time to listen to what we were looking for...no pressure or hard sell and very knowledgeable. When we picked up our new car he took the time to explain all the features. Very pleasant ex More

by schmittkathie1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Marinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Smithtown Kia responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer who comes to our dealership. I'm happy to see that your visit reflects these values and that Frank assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 03, 2024

I had a very pleasant experience at Smithtown Kia. I worked with both Chad and Devin and had a great experience with them both. More

by Raor1306
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Apr 04, 2024 -

Smithtown Kia responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 03, 2024

Chad took his time to explain all the car features to us took us on a test drive and answered all our question. He is very professional and polite and an asset to your dealship. More

by rjj888
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Apr 05, 2024 -

Smithtown Kia responded

Hi, and thank you for this great review! I am happy to hear that Chad took care of you! They are a great asset and we appreciate all that they do. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 02, 2024

Everybody, there was extremely helpful. They seemed to Want to try to make this a really good experience. This is my second time buying from this dealership. More

by brassring1221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Marinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Echezuria
Apr 03, 2024 -

Smithtown Kia responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 02, 2024

I passed a different Kia dealership and came to Smithtown Kia after several bad experiences at the other dealership. I was greeted promptly and cheerfully. Gerard came to assist me. I have been thinking abo More

by tinakos421
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Smithtown Kia responded

I love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! I understand that buying a car is an important decision and I am honored that you chose Smithtown Kia. Please feel free to contact me if you have any questions about your new purchase. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 01, 2024

Chad was really knowledgeable and helpful throughout the purchase of my vehicle. He was always, polite, professional and accommodating to my schedule. More

by Jryan0625
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Apr 03, 2024 -

Smithtown Kia responded

Hi, and thanks for your kind words! We appreciate our team here at Smithtown Kia and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 31, 2024

Upon reflecting on our recent purchase from Smithtown Kia we realized that the entire process was the most pleasant we have ever experienced. Yes, we love our new car but what made the difference in the car More

by Chriscapone30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Apr 02, 2024 -

Smithtown Kia responded

Chris, thank you for taking the time to share your feedback regarding your experience at Smithtown Kia and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 30, 2024

The service was excellent and the staff was friendly. Chad did an awesome job walking us through the product features and took the time to patiently break down various payment options! He was a gentleman More

by Bryan G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Apr 02, 2024 -

Smithtown Kia responded

Thank you so much for taking the time to share your feedback with us, Bryan! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Kevin Bartoli, Kbartoli@smithtownkia.com

March 29, 2024

Chad was a pleasure to work with. He was kind and so easy to work with. I would definitely come back to work with him again in the future! More

by Brianhett86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Apr 02, 2024 -

Smithtown Kia responded

Brian, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 29, 2024

Always a great experience at this dealership. My salesman Gerard Rennie is always a pleasure to work with. Paul Varandas is exceptional as well. I highly recommend this dealership. More

by michaelankner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Varandas
Apr 02, 2024 -

Smithtown Kia responded

Michael, I cannot thank you enough for your wonderful review of Smithtown Kia and for your referrals and recommendation! It was a pleasure to assist you and please let me know when we can do so again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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