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Sierra Toyota
Sierra Vista, AZ
5,172 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,172 reviews
September 24, 2024
This was the most seamless and easy transaction I have ever had. Everything was perfect. THANK YOU!!! ever had. Everything was perfect. THANK YOU!!! More
by brianellis727
Verified Customer
September 23, 2024
Service and salesmen are the very best. Know their business and treat customers the best Know their business and treat customers the best More
by Pat
September 22, 2024
Was told by the salesman that they replaced the front bumper with a “brand new TRD bumper”. Noticed the bumper was not replaced and in fact was spray painted (not smooth and has bubbles), salesman said bumper with a “brand new TRD bumper”. Noticed the bumper was not replaced and in fact was spray painted (not smooth and has bubbles), salesman said he talked to the manager and was told it was not spray painted (even though they left masking tape on it). I asked him to come out to the vehicle and he would not. The next day we went to pick up the vehicle the manager came over and told us he couldn’t believe how much it cost to get a red pinstripe put on the front but would do that for us, and gave us a number to call to make an appointment to have it fixed. Once he left the salesman came back and said he told the manager it did look like crap and needed to be fixed. We assumed they were going to redo the bumper when they add the pinstripe. That did not happen. Called the people that were putting the pin stripe on, the lady said she knew the car because they painted the bumper, hmmmm thought it was a “brand new TRD bumper” Very disappointed with management would lie to their customers. More
by CHIEFSGIRL2
September 17, 2024
It was a pleasure working with Eric. He actually made the experience as pleasant as possible. We really appreciated that he was knowledgeable and acted as the point person so we did no He actually made the experience as pleasant as possible. We really appreciated that he was knowledgeable and acted as the point person so we did not end up being shuffled from office to office. There were no surprises. This was arguably the best car buying experience that we have ever had. More
by nomad.horvath
Employees Worked With
September 11, 2024
Best service and very down to earth. Very knowledgeable and shared a lot of information. Thank you Sierra Toyota! I love my new Toyota Tundra TRD Pro ! Very knowledgeable and shared a lot of information. Thank you Sierra Toyota! I love my new Toyota Tundra TRD Pro ! More
by VINHBUI76
September 07, 2024
No pressure at all from Jeff my salesman. He went over my new Toyota car with me more than once. The car is smarter than me. I give 5 Stars to Toyota Dealer in Sierra Vista Arizona. He went over my new Toyota car with me more than once. The car is smarter than me. I give 5 Stars to Toyota Dealer in Sierra Vista Arizona. More
by bonniebellestarr
September 03, 2024
The friendly folks @ Sierra Toyota are always ready to help you. This is the 3rd vehicle that I have bought from them. help you. This is the 3rd vehicle that I have bought from them. More
by diehardluddite
September 02, 2024
They did exactly what they said. We came from N.M. and when we got there the Jeep was just as advertised. They never tried to sell us back end crap. Everyone one was very friendly. We came from N.M. and when we got there the Jeep was just as advertised. They never tried to sell us back end crap. Everyone one was very friendly. More
by Bradequalls
August 28, 2024
Ruth was easy to work with. No pressure… We would work with her again. However, the detailing of car could have been better. The windshield and side windows had some kind of gu No pressure… We would work with her again. However, the detailing of car could have been better. The windshield and side windows had some kind of gunk that was very evident in direct sunlight. It almost looked like the windows were heavily water spotted which was an issue for me. I clean the windshield and passenger side with Windex and it helped a lot. I would expect to receive a new car with clean and clear glass. More
by jeff.ochs
Employees Worked With
August 25, 2024
I will definitely do business with Sierra Toyota again. All the staff were friendly and enthusiastic and supportive, and I got a great deal that worth driving to from Phoenix. Great communication and cl All the staff were friendly and enthusiastic and supportive, and I got a great deal that worth driving to from Phoenix. Great communication and clear expectations from my first call all the way through purchase. More
by RG in Crown King
