Ross Leffelman
Ross Leffelman at Sierra Toyota

Ross Leffelman

General Sales Manager

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

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4.8
337 Reviews

I have been with Sierra Toyota since April of 2005 when I moved my family from Illinois to Sierra Vista to join the team at Sierra Toyota. I have over 35 yrs of experience with Toyota. I am also very happy to be part of the always improving sales process that has helped us win the coveted Dealer Rater dealer of the year award 8 of the last 11 years and consitently win the Toyota Presidents award.

Dealership Experience

21 yrs, 5 mos

Industry Experience

36 yrs, 11 mos

4.8

337 Reviews

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337 Reviews of Ross Leffelman

August 08, 2026

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Purchasing a vehicle at Sierra Toyota was a very pleasant experience. They had the exact vehicle we were looking for, even the color! And, it was Gold Certified too. We found it online and called Sierra. Er More

by Calico
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eric Morales

Aug 08, 2026

Sierra Toyota responded

Thank you so much for sharing your wonderful experience! We’re thrilled to hear that you found the exact vehicle you were looking for, including the color, and that your 2023 RAV4 Hybrid XLE was the perfect fit for you. We’re especially happy to hear that Eric was able to make the process easy, informative, and pressure free. Providing our customers with a comfortable and enjoyable buying experience is something we take great pride in. Thank you for continuing to trust Toyota’s reputation for reliability and for choosing Sierra Toyota. We truly appreciate your kind words, your recommendation, and your business. We hope you enjoy many happy and reliable miles in your new RAV4 Hybrid! God bless you both, and congratulations on your new Toyota!

July 27, 2026

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We have bought several vehicles from Sierra Toyota and we are very happy with the salesman, service department and administration. More

by mississippi5461
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Recommend Dealer
Yes
Jul 27, 2026

Sierra Toyota responded

Thank you for your continued loyalty and for taking the time to share your experience! We're honored that you've chosen Sierra Toyota for several vehicle purchases and are pleased to hear you've been happy with our sales team, service department, and administration. Your trust and support mean a great deal to us. We look forward to helping you with all of your automotive needs for many years to come. Thank you for being a valued member of the Sierra Toyota family!

July 27, 2026

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We have bought several cars from Sierra Toyota and have always been very happy with the salesman, service department and management! More

by pinnixb1
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Recommend Dealer
Yes
Jul 27, 2026

Sierra Toyota responded

Thank you for your continued trust and loyalty to Sierra Toyota! It means so much to us that you've chosen us for several vehicle purchases and have consistently had positive experiences with our sales team, service department, and management. We truly appreciate your support and look forward to serving you for many more years to come. Thank you for being part of the Sierra Toyota family!

July 03, 2026

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We enjoyed working with Manessa. She is very likable, patient and made us feel comfortable. No pressure at all. She is one of those people you feel like you've known for a long time More

by cynbed57
Recommend Dealer
Yes

Other Employees Tagged: Manessa Morales

Jul 06, 2026

Sierra Toyota responded

Thank you so much for sharing your wonderful experience! We're delighted to hear that Manessa made you feel comfortable from the very beginning and provided the kind of friendly, no pressure experience we strive to deliver. It's great to know her patience, positive attitude, and dedication to answering your questions helped make your vehicle purchase such an enjoyable one. We'll be sure to pass along your kind words to Manessa she'll truly appreciate them. Thank you for your recommendation and for choosing Sierra Toyota. We hope you enjoy your new vehicle, and we look forward to serving you again whenever you need us!

June 24, 2026

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I cannot say enough wonderful things about Manessa! From the very beginning, she went above and beyond to make sure I was comfortable and informed throughout the entire car-buying process. I had a lot More

by Thielkasey
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Recommend Dealer
Yes
Jun 26, 2026

Sierra Toyota responded

Thank you so much for taking the time to share your experience! We are thrilled to hear that Manessa made your car buying journey such a positive one. Providing exceptional customer service and ensuring every guest feels comfortable, informed, and valued is exactly what we strive for. We'll be sure to share your kind words with Manessa she'll be honored to know the impact she made. Congratulations on your 2020 Hyundai Palisade! We truly appreciate your recommendation and thank you for choosing Sierra Toyota. We look forward to serving you again in the future!

June 06, 2026

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Bad experience with individual dealer at time of sale, dealership management resolved issue after leaving negative reviews. More

by Madisonayuill
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Recommend Dealer
Yes

April 17, 2026

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This is my 3rd vehicle purchased from Sierra Toyota. I keep going back there as it's a no pressure dealership. I highly recommend Mayra Lopez, my go to person, she has a warm and friendly personality an More

by juansuttie
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Recommend Dealer
Yes

Other Employees Tagged: Mayra Lopez

May 08, 2026

Sierra Toyota responded

Thank you so much for your continued trust and loyalty! We truly appreciate you choosing Sierra Toyota for your 3rd vehicle purchase. We’re so happy to hear Mayra Lopez continues to make your experience comfortable, welcoming, and pressure free. She takes great pride in helping our customers feel right at home. Enjoy your new vehicle, and thank you again for being part of the Sierra Toyota family!

April 16, 2026

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Excellent sales and service always! !!! I have purchased over 9 vehicles from Sierra Toyota since the 90's and you will not find anywhere better for sales and service. Mayra was awesome More

by Mackjr1
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Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Lynn Burns, Mayra Lopez , Ashley (Service)

Apr 16, 2026

Sierra Toyota responded

Thank you so much for your continued loyalty and trust over the years it truly means the world to us. Purchasing 9 vehicles with us since the 90’s is an incredible milestone, and we’re honored to have been part of your journey all this time. We’re thrilled to hear that Mayra, Ashley, Ross, Lynn, and Julie all helped make your experience seamless from start to finish. We’ll be sure to share your kind words with the entire team. Thank you again for being part of our Sierra Toyota family we look forward to continuing to provide you with the same level of service for many years to come!

March 17, 2026

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My experience was beyond pleasant, I typically dread visiting dealerships with Sierra Toyota has excellent service all around. Mayra Lopez assisted me from the test drive, to applying/approval and finan More

by BrinaB
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Recommend Dealer
Yes

Other Employees Tagged: Mayra Lopez

Mar 17, 2026

Sierra Toyota responded

Thank you so much for sharing your experience! We’re thrilled to hear that Mayra made your visit such a positive and comfortable one from start to finish. It means a lot to us that you felt heard, supported, and never pressured throughout the process that’s exactly the experience we strive to provide. We truly appreciate your kind words about our team and are honored to have earned your trust. Congratulations on your purchase, and we look forward to assisting you again in the future!

March 02, 2026

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Very pleased with all aspects of Sierra Toyota. Sales, Finance, and Management They couldn’t have been more customer friendly and professional. They collectively are the reason we have traveled fro More

by johnsides50
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Jeff Bennett

Mar 05, 2026

Sierra Toyota responded

Thank you so much for your kind words! We truly appreciate you making the trip from Tucson to visit us here at Sierra Toyota. It means a lot to our entire team that you continue to trust us with your vehicle purchases. We’re glad to hear that your experience with our Sales, Finance, and Management teams was friendly and professional. Your recommendation to family and friends is the highest compliment we could receive. We look forward to continuing to serve you for many years to come. Thank you again for being part of the Sierra Toyota family!

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