Ross Leffelman | Page 34

I had an excellent new car buying experience at Sierra Toyota of Arizona! I used the Consumer Reports/Zagg price quote, and Ross honored it. This made the process easy and enjoyable - no haggling over p Toyota of Arizona! I used the Consumer Reports/Zagg price quote, and Ross honored it. This made the process easy and enjoyable - no haggling over prices or game playing. Ross provided immediate email updates on the various cars he had in-stock, and I was able to compare these to the Consumer Reports information for validation. And I was given a fair price for my trade-in. Neta educated me on the car details, basic operation, and safety features. She was friendly, warm, and sincere. She helped make my new car buying experience a very enjoyable one! I had just shopped at Desert Toyota in Tucson the day before, and I had a poor experience there - high pressure, ridicules prices ($6,500 more than Consumer Reports/Zagg - which I actually did not use there), and limited car inventory with no attempt to search for my desired truck. Conversely, Sierra Toyota was very professional, low pressure, friendly and easy to work with! Well worth the 70 mile drive from Tucson. In fact, I intend to drive there again to have accessories installed - I trust their service and professionalism more! Thank you! Mark Danzer Tucson, AZ More

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Very pleasant car-buying experience. Researched the vehicle on-line and choose from dealer's inventory. Vehicle and price were as advertised; no surprises, no hassles. Courteous and knowledgeable staff vehicle on-line and choose from dealer's inventory. Vehicle and price were as advertised; no surprises, no hassles. Courteous and knowledgeable staff were eager to serve and accommodate our needs; we never felt pressured. More

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