Ry'n Nabeeh

Sierra Toyota responded

Thank you for your wonderful review! We’re delighted to hear that you found our team informative, courteous, and a pleasure to work with. Your recommendation to your friends means so much to us. We truly appreciate your business and look forward to serving you again in the future!

Sierra Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with us. Honesty and integrity are values we take great pride in, and it means so much to know they stood out during your visit. We truly appreciate your trust and thank you for choosing Sierra Toyota! We look forward to serving you again in the future.

Sierra Toyota responded

Thank you for sharing your experience! We’re so glad to hear that our team was helpful, informative, and made your visit a comfortable one. We believe buying a vehicle should be a straightforward and enjoyable experience without the pressure often associated with car shopping. We truly appreciate your business and your kind words. Thank you for choosing Sierra Toyota, and we look forward to serving you again in the future!

Sierra Toyota responded

Thank you so much for your amazing review! We're honored that you made the trip from Texas and trusted Sierra Toyota with your vehicle purchase. We're thrilled to hear that Ryn provided the level of care, honesty, and dedication that made your buying experience enjoyable from start to finish. Going the extra mile for our customers is what we strive for, and it's wonderful to know Ryn delivered just that. Your willingness to travel from Texas to Arizona again is one of the highest compliments we could receive. We'll be sure to share your kind words with Ryn they'll mean a great deal to him. Congratulations on your new vehicle, and thank you for choosing Sierra Toyota. We look forward to welcoming you back whenever you're ready for your next vehicle!

Sierra Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that your experience was the best you’ve ever had that truly means a lot to us. We’re especially glad Manessa made such a positive impression. She’ll be happy to know her friendly and attentive approach helped make your purchase enjoyable. We appreciate your support and look forward to assisting you again in the future!

Sierra Toyota responded

Thank you so much for taking the time to share your detailed feedback with us. We truly appreciate your honesty. First, we’re very glad to hear that you had a positive experience overall and that Ryn made such a strong impression. That means a lot to us. We’re grateful you chose Sierra Toyota, and we’re happy to know you’re enjoying your Prius Prime. That said, we sincerely apologize for the confusion and frustration surrounding the Gold Certification warranty and extended warranty. We completely understand how important those warranty benefits were in your decision, and we’re sorry that the explanation did not feel clear and upfront. That is never the experience we want for our customers. Your feedback is extremely valuable, and we would truly appreciate the opportunity to review your paperwork with you to ensure everything was properly explained and that you have exactly what you expected. Regarding the Prius Prime battery not being fully charged, we apologize for that inconvenience as well. A better delivery experience is important, especially with a hybrid/plug-in vehicle, and we understand your disappointment. As for your questions: Toyota Care (complimentary maintenance) – Your vehicle should come with ToyotaCare, which typically covers factory-scheduled maintenance (such as oil changes and tire rotations) for a set period or mileage, depending on eligibility. We’d be happy to confirm exactly what applies to your vehicle and explain how to schedule those services. Toyota Connected Services – Many Toyota vehicles include trial periods for services like Remote Connect, Safety Connect, and Service Connect. We can absolutely help you determine which trials apply to your Prius Prime and walk you through setup and account registration. We would love the opportunity to personally go over all of this with you and make sure you feel 100% confident and informed moving forward. Please feel free to reach out directly, or let us know the best way to contact you. Again, thank you for your feedback and for recognizing Ryn we truly value your business and look forward to supporting you throughout your ownership experience. -Ross Leffelman (General Sales Manager) (520)458-8880

Sierra Toyota responded

Thank you so much for sharing this! We love hearing that a previous experience with Ryan left such a strong impression that you came in with confidence and we’re even happier that he delivered once again. Word of mouth means everything to us, and it’s wonderful to know your experience lived up to expectations. Thank you for choosing Sierra Toyota. We truly appreciate your trust and look forward to being here for you whenever you need us!

Sierra Toyota responded

Thank you so much for the wonderful feedback! We’re honored to hear this was your favorite car buying experience, especially given your past purchases. Providing a low pressure, straightforward process is always our goal. We truly appreciate your trust, your referrals, and we look forward to helping you again when it’s time for your next vehicle!

Sierra Toyota responded

Thank you for the wonderful feedback! We’re so glad to hear you had a great experience. R’yn will be thrilled to know his helpful and friendly approach made your decision easy and quick. We truly appreciate your business and look forward to seeing you again!