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Sierra Toyota

Sierra Vista, AZ

Overview
Employees
Reviews
Vehicles
4.8
5,189 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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2596 East Fry Blvd

Sierra Vista, AZ

85635

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Showing 5,189 reviews

March 23, 2024

We wanted to replace our car in 2020, but Covid made vehicles extremely hard to get in that year and several years after. Our dealer in Alaska could not get us what we wanted so we stopped in to Sierra More

by NIENHUIS
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KC Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Sierra Toyota responded

It sounds like you had quite the journey to find your new car, especially with the challenges posed by the pandemic. I'm thrilled to hear that Jeff and the team at Sierra Toyota were able to make the process smooth for you and deliver the vehicle you wanted, despite the delays. CONGRATULATIONS and Happy Driving!

March 23, 2024

I wasvtreatedxwith courtesy and respect and givcatering. information necessary. I am so happy with my car!. More

by barbaramclaughlin86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Sierra Toyota responded

It's wonderful to hear that you were treated with courtesy and respect during your car buying experience! We believe that Were We are glad you are happy with your purchase Barbara! Providing excellent customer service and ensuring you have all the necessary information is key to a successful purchase. We're thrilled that you're happy with your Subaru, and we hope it brings you many miles of joy and satisfaction. Safe travels, and enjoy your new ride!

March 22, 2024

The Salesmen (Jeff Bennet) was very helpful, particularly in finding a vehicle with the exact options that we wanted More

by andybayba
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Sierra Toyota responded

We're glad Jeff Bennett was so helpful in finding a vehicle with the exact options you were looking for! It's important to have a salesperson who listens to your needs and goes the extra mile to meet them. Thank you for trusting us to help you with your car needs.

March 22, 2024

Julie gave us excellent service for buying our leased Camry. Responsive, communicative, prepared. She walked us through the process and it was painless. More

by FMILLERBISBEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Sierra Toyota responded

It's fantastic to hear that Julie provided you with excellent service during the process of buying your leased Camry! Being responsive, communicative, and prepared are all key qualities that make the car buying experience smooth and enjoyable. We're here to help, and we hope you continue to enjoy your vehicle!

March 22, 2024

Excellent service. I was in and out with a new truck in under an hour! More

by jasonm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ry'n Nabeeh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Vanatta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Sierra Toyota responded

Getting in and out with a new truck in under an hour is quite impressive and speaks volumes about the efficiency and dedication of our team. We're glad you are happy with the service and your purchase! Happy driving!

March 20, 2024

Had a question about my Highlander remote (Why isn't it working correctly, or communicating with my car?) and Jared Pangus was exceptional in helping me discover/resolve the issue. Daniel, in Parts, was al More

by gethappystaff
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Sierra Toyota responded

Thank you for reaching out about your Highlander remote. We're happy to hear that Jared and Daniel provided exceptional assistance in resolving the issue for you. At Sierra Toyota, we're committed to delivering excellent service and support to our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

March 19, 2024

Ordered a new vehicle a few months ago and Lynn Burns made sure that we got the exact vehicle we wanted in as quick a time as possible. Lynn Burns is the BEST More

by barbarastilchen
Recommend Dealer
Yes
Employees Worked With
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mayra Lopez
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Apr 10, 2024 -

Sierra Toyota responded

We're thrilled that you had such a positive experience with Lynn, and we'll be sure to pass along your kind words. Thank you for allowing us to assist you with your car purchased. We look forward to serving you in the future!

March 19, 2024

We had a great experience at Sierra Toyota. Mayra Lopez is the best. Great customer service! More

by Barbzorro57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Sierra Toyota responded

It's wonderful to hear that you had a great experience at Sierra Toyota and that Mayra Lopez provided you with excellent customer service! We're proud to have team members like Mayra who go above and beyond to ensure our customers are happy and satisfied.

March 18, 2024

Great service and excellent follow up on the special order of the new sequoia. I will highly recommend using this Dealership. More

by oenriquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Sierra Toyota responded

Glad you had a great experience with us and the special order for your new Sequoia! We appreciate the recommendation and are here for any future needs or questions you may have. Happy driving!

March 17, 2024

No pressure and they were very respectful; I also like how they explained things with patience. More

by james_scoop
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ry'n Nabeeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Whitehouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Morris, Tomas Romo
Report | Print
Apr 09, 2024 -

Sierra Toyota responded

Thank you for sharing your experience! We're delighted to hear that you felt no pressure and that our team treated you with respect. We strive to ensure that our customers feel comfortable and informed throughout the process. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!

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