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Sierra Honda - Service Center

Monrovia, CA

4.8
850 Reviews

850 Reviews of Sierra Honda - Service Center

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February 14, 2022

Vince Tran is an awesome service writer. He went above and beyond with his service. Thx! More

by timgavern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Feb 14, 2022 -

Sierra Honda responded

Tim, Thank you for leaving Vince this excellent review! We are so glad that he could be of assistance to you. We wish you safe travels. Please do not hesitate to let us know how Vince and the team may serve you again!

February 14, 2022

I am very happy that my service advisor Vince extended excellent customer service. I was very satisfied with my recent visit to Sierra Honda More

by hariharan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Feb 14, 2022 -

Sierra Honda responded

Thank you for leaving Vince this positive review! Your safety and satisfaction are of the utmost importance to us, and we will certainly provide you with nothing less than our best quality care in your visits to come. Please drive safely, and do not hesitate to let us know how Vince and the team may serve you again!

February 10, 2022

Service department was great. Informative and pleasant. Service person helped me get back to work and picked me up using Lyft More

by ramonbdiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Feb 10, 2022 -

Sierra Honda responded

Ramon, Thank you so much for your 5-star review! We appreciate your business and are pleased that we could make your overall experience smooth and informative. It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

February 04, 2022

I brought my vehicle in to the service department to fix a recall issue. Tina was the person who walked me thru the process. She was great! I felt informed but not pressured, which is a new experience for m More

by Melissakayelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Feb 07, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review. We are overjoyed that Tina could put you at ease and ensure that your visit was as seamless as possible. We wish you the safest of travels. Please do not hesitate to give us a call if you ever have any further questions or concerns!

February 04, 2022

Kevin Eng has been servicing my car for many years and he always provides me with excellent service. I recommend him to my friends and my fiancee brings his car to him. Kevin has great integrity and professi More

by katiabirt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Sierra Honda responded

Thank you so much for your wonderful review and recommendation! Kevin will be delighted to hear of your very kind words and to know how greatly you value his assistance. We wish you the safest of travels. Please do not hesitate to let us know how he and the team may serve you again!

February 02, 2022

Kevin really puts in the extra effort to really provide that wow service. I always ask for him because I trust his judgement. More

by swilson1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Ming, Vince Tran
Feb 02, 2022 -

Sierra Honda responded

Thank you for taking the time to leave Kevin this excellent review! He will be honored to hear of your kind words and to know how confident you are in his efforts. We hope that you continue to choose us for all of your future automotive needs! Safe travels!

February 01, 2022

Tina Ming was my advisor and she was very helpful. She explained what they were replacing and what they did to my vehicle. Very informative with a great personality. Well definitely go to Tina again. Vehi More

by Nina_2690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Feb 02, 2022 -

Sierra Honda responded

Nina, Thank you so much for your excellent review! Offering thorough and efficient service is so important to us, and we are glad that Tina provided you with nothing less! We look forward to providing you and your vehicle with our best care in your visits to come!

February 01, 2022

Good service, clean waiting area, good time management, good result, clear information, communication and instructions. More

by adrianuswong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Sierra Honda responded

Thank you so much for your 5-star rating! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to serve you, and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with!

January 11, 2022

Very knowledgeable of the service required. Courteous. Good communication. Timely repairs, my car was ready on time and parked facing the street. In this way, I did not have to navigate around cars in More

by warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Jan 12, 2022 -

Sierra Honda responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that our efforts met your satisfaction. It is always our goal to ensure that our guests' experiences are as seamless as possible, and we will certainly provide you with nothing less than the same quality service in your visits to come. We wish you the safest of travels until we meet again!

January 10, 2022

Vince Tran always provide an excellent and on time service. He has been a tremendous support and guidance for my every visit for the past 3.5 years. More

by Amean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Jan 12, 2022 -

Sierra Honda responded

Thank you for leaving Vince this 5-star review! We are pleased to hear that he consistently provides you with the quality and efficient service that you so much deserve. It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for years to come!

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