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Sierra Honda - Service Center

Monrovia, CA

4.8
816 Reviews

816 Reviews of Sierra Honda - Service Center

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August 26, 2022

We have been taking our cars to Sierra Honda for years. Kevin Eng has been our service advisor for more than 10 years and we couldn’t be more lucky. He always is courteous and extremely helpful when explai More

by rosannamoreland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Sierra Honda responded

Thanks so much for your lovely review of Kevin! He will be so pleased by your kind words. And thank you for allowing us to provide service to your vehicles for all these years. We appreciate your business and look forward to assisting you for many years to come. Until next time, take care!

August 26, 2022

Very quick and easy came with no appointment and they still took me in and finished the service on time. More

by Melenymata75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessi
Aug 31, 2022 -

Sierra Honda responded

Thank you for your 5-star review! We are so happy you found our services to be timely and efficient. It is our pleasure to get you taken care of thoroughly and get you back out on the road, safely. If we may ever be of service to you again, please don't hesitate to reach out. We'll be here for you! Thanks again!

August 24, 2022

Service advisor Billy Tam was great to deal with. He explained everything to me clearly and was very pleasant to talk to. More

by wishin4aHOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Aug 24, 2022 -

Sierra Honda responded

Thank you so much for your positive review! We are so glad that Billy took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

August 24, 2022

Kevin Eng is the main reason I keep coming back to Sierra because of the trust I have in him. I have bought three CRV’s from Sierra and it is primarily because I know I am able to have the vehicle serviced More

by nshaw22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Sierra Honda responded

Thank you for leaving Kevin this wonderful review! He will be honored to know how confident you are in his efforts! It is our pleasure to assist you in any way possible. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come!

August 20, 2022

Kevin Eng is a wonderful service advisor. He’s the biggest reason we come to Sierra. More

by rosannamoreland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Sierra Honda responded

Rosanna, Thank you so much for leaving Kevin this wonderful review! We are pleased that he could continually be of valuable assistance to you throughout each of your visits! We are so appreciative of your business, and we wish you the safest of travels until we meet again!

August 19, 2022

Kevin Eng did an excellent job. Very courteous, very professional and very helpful. I felt very happy that Kevin was assigned as my service Rep. More

by ptaglioretti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Sierra Honda responded

Thank you for leaving Kevin this wonderful review! We are pleased that he could get you and your automotive needs taken care of! He will be delighted to know how greatly you valued his assistance. Please drive safely, and do not hesitate to let us know how he and the team may serve you again!

August 18, 2022

For my first visit to the service dept for the A1 service on my 2022 Civic my experience was great. I received Excellent customer service, an expeditious appointment, and a fair price. More

by dooplawnshay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Sierra Honda responded

Thank you for sharing this positive review! We are so glad that we had the opportunity to work with you! Offering top-notch service and deals is always our goal, and we will surely provide you with nothing less in the future!

August 17, 2022

Tina Ming was awesome. She was so friendly, funny and professional. Our car was being serviced and she said that it would take a few hours, got us a Lyft and suggested that More

by jahmairi.sainz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Aug 18, 2022 -

Sierra Honda responded

Thank you for leaving Tina this excellent review! We are delighted to hear that she took great care of you and ensured that your experience went as seamlessly as possible! Your kind words and satisfaction mean so much to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

August 16, 2022

Service was excellent. Staff were friendly, very accommodating due to high volume of cars. It's experiences like this that I return to this dealer for service. More

by Sovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Aug 16, 2022 -

Sovan responded

Thanks again for your great service!

Aug 18, 2022 -

Sierra Honda responded

Thank you for confiding in our dealership with your automotive needs! We are so appreciative of the opportunity to serve you. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that our team may help you with!

August 11, 2022

Sierra Honda of Monrovia provides good service at fair prices. What I really like is that my car was service as I expected and returned to me within 2 hours. Adam is very conscientious and caring when he More

by jim.maslowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Sierra Honda responded

Jim, We appreciate your business and your feedback. We are happy to hear that Adam provided you with great care throughout your visit. Please feel free to give us a call if you ever have any further questions or concerns.

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