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Sierra Honda - Service Center

Monrovia, CA

4.8
851 Reviews

851 Reviews of Sierra Honda - Service Center

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October 13, 2024

It's very close to home. I like coming here very much. I hope I can thank my neighbors in the community for the car maintenance and other discounts. In addition, I think the More

by LIMINGDA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Sierra Honda responded

We're pleased you've enjoyed having your vehicle serviced with us, and we regret that your most recent experience wasn't done to your complete satisfaction. I would be more than happy to discuss this with you if you would like to get in touch with me directly. We appreciate your feedback. John H. Howard III 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia jhoward@sierracars.com

October 13, 2024

Pleased with the courtesy and professionalism while getting work done on my car. Happy with the service and work done. More

by Irina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit was convenient and straight-forward. See you next time!

October 13, 2024

It's very close to home. I like coming here very much. I hope I can thank my neighbors in the community for the car maintenance and other discounts. More

by LIMINGDA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Sierra Honda responded

We're glad our team's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time!

October 13, 2024

It's very close to home. I like coming here very much. I hope I can thank my neighbors in the community for the car maintenance and other discounts. More

by LIMINGDA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Sierra Honda responded

We're glad our team's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time!

October 13, 2024

Kevin was amazing! He was a big help! Will definitely be going back in the future! More

by desthompson83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Kevin's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

October 13, 2024

I appreciated the prompt service, Adam's professionalism, and the text messaging feature. I give them 5 stars for service, but because it's pricey, the overall rating is 4. More

by SWETTERAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Sierra Honda responded

Thank you for recognizing Adam's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Adam and the Sierra Honda team may serve you.

October 12, 2024

Kevin provided exceptional service. He communicated well during the duration of the service. Service completed as scheduled. More

by MOEAUNG1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Sierra Honda responded

Thank you for reporting on the exceptional work Kevin and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda!

October 11, 2024

I was misinformed on a couple of issues and tricked into making a huge downpayment that wasn't at all necessary. I filed complaint with the head manager of the dealership, but was not given any satisfaction More

by bsaul_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlie Li
1.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Han
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

They were timely efficient and friendly. My adviser suggested some routine 40000 miles work to be done. I trusted the recommendations to maintain the car well. Transportation was easy. More

by MARGOTSTUEBER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
Oct 11, 2024 -

Sierra Honda responded

That's great to hear, Margot! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit was convenient and accommodating. See you next time!

October 11, 2024

I love them they treat like family and make sure ur satisfied with ur purchase More

by ANNASTICKLE1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Sierra Honda responded

We sincerely appreciate your thoughtful assessment of our dealership, Anna, and we hope you'll think of us the next time you have any automotive or Honda needs. Safe travels until we meet again!

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