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Sierra Honda - Service Center

Monrovia, CA

4.8
653 Reviews

653 Reviews of Sierra Honda - Service Center

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August 15, 2024

It is always a great experience to get my car serviceed by Honda and I will be back. More

by ROBINJM92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Sierra Honda responded

Thank you for your lovely feedback, Robin! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

August 14, 2024

I am a Honda person, I never driven anything else but Honda so far. This means I’m a loyal customer of Honda. I expect them to give me a special treatment. I’m happy with the service More

by randoushka15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Sierra Honda responded

That's awesome! Thank you for always trusting the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

August 13, 2024

provided me with free ride home since service would be longer than 1 hour. washed my vehicle as per my request for no additional charge. service was friendly and eager to please the customer. More

by toyocat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
billy
Aug 13, 2024 -

Sierra Honda responded

Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Honda your first choice for service!

August 12, 2024

Prompt and professional service. Was thorough and understood my needs without pushing unnecessary service. Reviewed my options with me that best fit my budget. More

by ravehands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Sierra Honda responded

Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda!

August 12, 2024

Positive feedback is, they are on time and quality of service is good. Sierra Honda is trying to make money from customer in all aspects, surprising thing is Honda authorized service center is charging More

by bkrishnaraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Eng
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Sierra Honda responded

We sincerely appreciate your feedback, and apologize for any inconvenience our pricing has caused. Your comments have been acknowledged and will be shared with upper management in the interest of continuously improving the guest experience. We hope you'll continue to choose Sierra Honda for your automotive needs. John H. Howard III 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

August 12, 2024

My 1st time there, but it went very well thanks to the rep Kevin Eng who helped me through the whole process. He was very helpful, friendly & nice! Thank you! More

by CHANTREAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy Kevin provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

August 12, 2024

Since buying my vehicle, I have gone to this dealership to get service done. Billy has always provided great, friendly service. More

by ORTIZMAYRA100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Aug 13, 2024 -

Sierra Honda responded

Thank you for telling us why you like working with Billy! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

August 12, 2024

I purchased a Honda Accord there back in 2019. That car is gone but I now have a 2023 Accord hybrid, which I bought at a different dealer. I wanted to stay closer to home when it came to servicing More

by mlascarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Aug 13, 2024 -

Sierra Honda responded

Thanks for taking the time to review your service experience! We're happy Billy handled your visit with great care. We hope you'll continue to choose Sierra Honda for all your automotive needs!

August 12, 2024

Friendly and great service! Very quick and didn’t have to wait long at all! More

by LMDYE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

August 09, 2024

Kevin was kind, professional and quick to help service me. Would highly recommend seeing him directly. More

by kerriealmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Sierra Honda responded

Thank you for sharing positive feedback on Kevin! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Kevin has provided for you. We look forward to your next visit!

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