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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.9
1,665 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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1450 S. Shamrock Ave

Monrovia, CA

91016

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Showing 1,665 reviews

November 04, 2024

Why do you make survey so complicated just give us one or two multiple choices otherwise I don’t like to do these. My service guy was great thank you. More

by TIBBYJOANZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Nov 04, 2024 -

Sierra Honda responded

Thanks for taking the time to let us know you appreciated your service advisor!

November 03, 2024

Adam was really nice and patient with explaining everything to me. So far my car is working well. More

by PRISCILLA.R.DASILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Sierra Honda responded

Priscilla, we're happy Adam's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time!

November 02, 2024

I was in and out in a timely manner. The service was amazing. The biggest flaws for me is the charge for using a credit card and the waiting room could use some improvement. More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Nov 04, 2024 -

Sierra Honda responded

We're pleased your service visit was handled promptly and accurately. It is always our pleasure to help you keep your Honda in top condition. We hope to make your next appointment even better!

November 02, 2024

Excellent Experience! No Stress! Tom was great to deal with always so helpful, friendly, patient just an AWESOME GUY!! Thank You Sierra Honda! More

by sandy_eddie05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Morales was Excellent Customer Service!!
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Nov 04, 2024 -

Sierra Honda responded

Thanks so much for your thoughtful feedback, Sandy. We're glad Tom took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

November 02, 2024

Yessi Lopez is professional, friendly, & thorough. She makes going to your dealership positive. I feel confident when working with her. More

by EEWALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Lopez
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Nov 04, 2024 -

Sierra Honda responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Yessi has always taken such great care of you and your vehicle. Thank you for making Sierra Honda your #1 choice for service!

November 02, 2024

They were not very busy that day. The salesman was not very attentive to us. We had already put a deposit on the car 2 weeks earlier. The finance person who took our deposit asked for More

by im911foru
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yeri Garcia
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Nov 04, 2024 -

Sierra Honda responded

We truly apologize for this experience and hope to rectify the situation in some way. Please contact me when it is convenient for you. I would be more than happy to discuss what happened and assist you in any way I can. Thank you for bringing this to my attention. Armando Valdez GSM Sierra Honda avaldez@sierracars.com

November 01, 2024

Brandon Cisneros and Prosper Umudu both provided great service to my wife and I. Great service during and after purchase. Please pass our gratitude and we will definitely to our friends and family. Lar More

by origlardog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prosper Umudu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Sierra Honda responded

Dear Sotelos, thank you for sharing your experience with us. We're delighted Brandon and Prosper handled your wishes with the utmost advocacy and grace. Congrats on the new Honda! Here's wishing you all the best in your travels, from everyone at Sierra Honda.

November 01, 2024

Mayra & Saul were excellent, great customer service and follow up. This is my 3rd purchase at Sierra Honda. More

by shaulcomb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Sierra Honda responded

Excellent! Thanks for the positive feedback on working with Mayra and Saul. We're delighted they effortlessly accommodated your interest in a new vehicle. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Sierra Honda!

November 01, 2024

Their service is good—orderly, efficient, with a positive attitude, and the process is clear and straightforward. More

by CAIWANZI2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
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Nov 01, 2024 -

Sierra Honda responded

Thank you for your terrific review of the Sierra Honda service department. Your satisfaction means everything to us, and we appreciate hearing from people who have been assisted by our awesome team. Safe travels until next time!

October 31, 2024

They had great customer service and I would for sure return for my next service. More

by Cjuradowfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Sierra Honda responded

We're happy our team's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time!

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