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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
1,820 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 1,820 reviews

December 27, 2024

It wasn't until we were ready to drive our just-bought car off the lot that we were told there was only one key fob. We should have received two; and we are not happy about the fact that we only have one More

by HggJhnKrn45
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yeri Garcia
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December 27, 2024

Excellent customer service and great communication. Kevin explained all necessary services and broke down costs beforehand. More

by ms_larios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Sierra Honda responded

Thank you for sharing positive feedback on Kevin! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Kevin has provided for you. We look forward to your next visit!

December 27, 2024

Service was faster than expected. Workers were polite and kind. All my questions were answered by Billy. More

by ANDRE.UBALDO.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Dec 30, 2024 -

Sierra Honda responded

Andre, thank you for your trust in our service team! We're happy Billy provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

December 26, 2024

Robert was amazing really helped me alot and got my car in and out fast! Was very informative and did everything i asked for. Definitely coming back to make this my main dealer for my car! More

by RUBIOJASON3488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert service advisor
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Dec 30, 2024 -

Sierra Honda responded

Thanks for letting us know Robert and our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

December 26, 2024

Service was great, Billy was very friendly and kind, service didn’t take to long More

by janetparada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Dec 30, 2024 -

Sierra Honda responded

We're glad Billy and our service team made your day a little easier by being kind and efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

December 24, 2024

Professional and attentive team. Service was great from start to finish. I would definitely recommend this location. More

by frausto.sofia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Sierra Honda responded

Great! Thanks so much for your thoughtful feedback. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

December 24, 2024

I was happily surprised that the service team was able to get my vehicle scheduled for windshield replacement so quickly. The past arrived in 1 day and Kevin was really helpful in guiding me through the pro More

by CZZIGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2024 -

Sierra Honda responded

Thanks for stopping by to share your 5-star review of Kevin! We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again.

December 24, 2024

Thanks to Kevin, I was able to get a loaner so that the TWO recalls on my 2024 Honda CR-V Hybrid can be properly taken care. The 4-star rating for Sierra Honda is due to the Service Dept. being overloaded More

by le_hong1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Sierra Honda responded

Le, we value your feedback and appreciate your kind words on the service provided to you by Kevin. Please don't hesitate to reach out if there's anything further we can assist you with. We wish you all the best in your new year travels!

December 24, 2024

My service advisor is amazing. She was telling all I needed done. And accommodated to me and my time. She even offer me a ride if I wanted to get some food. She deliver my car More

by HERNANDEZ0676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi
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Dec 30, 2024 -

Sierra Honda responded

We're happy you enjoyed an accommodating and thorough visit with Yessi! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

December 23, 2024

Robert was excellent! Will come back for future appointments.very happy with the customer service 100%. More

by KATHY.MARTINEZ100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Service
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Dec 24, 2024 -

Sierra Honda responded

Thanks so much, Kathy! We're delighted the value of Robert's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

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