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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
848 Reviews

848 Reviews of Shottenkirk Honda of Huntsville - Service Center

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November 20, 2023

Michael was very helpful by providing me the information I requested about the new tires I was interested in. I had all 4 tires replaced, balanced and aligned and it was completed quickly. More

by TWHARTON.SW.ENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Shottenkirk Honda of Huntsville responded

TWHARTON.SW.ENG, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 19, 2023

They have great hours and terrific service. I would recommend for sales and service after sales. More

by WMJBHJ50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

November 19, 2023

Very impressed with the overall service I received from Joe & Antonio, they made this transition very smooth. I knew what I wanted and Joe made it happen. Love my Hrv Sport! More

by TGOMEZ1970X1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe ferguson
Nov 20, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

November 18, 2023

Michael was fantastic in advising and scheduling our repair. He could not have been more personable and informative. The work that was done was perfect. More

by KEBELT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and our team, and we look forward to working with you again.

November 18, 2023

I worked with Jefferson in sales and he was great to work with. He was laid back, funny, and just a genuine guy. I would recommend him to anyone when they are looking to buy a car. The only issue I had was w More

by SYDNEYC417
Recommend Dealer
Yes
Employees Worked With
Rick Cantrell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Jefferson
Nov 20, 2023 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again!

November 16, 2023

They changed the brake fluid and transmission fluid in less than an hour. The waiting area is spacious with available refreshments. Only issue was the cost, even with the 10% coupon. When I asked how l More

by ANGELHARPNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for this feedback. We're very sorry to see that you didn't have a 5-star experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you.

November 15, 2023

Everything needing to be addressed was taken care of in a timely fashion. Service personnel were personable and easy to work with. Great waiting area. More

by GARY.HEIDEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Duffy
Nov 15, 2023 -

Shottenkirk Honda of Huntsville responded

GARY.HEIDEMAN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

November 14, 2023

I had exceptional service. Michael explained everything that the car needed and completed the service that was needed. More

by VCODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Shottenkirk Honda of Huntsville responded

We are very happy to have provided you with such a positive experience! Michael and our team sincerely value your business and look forward to your next visit.

November 14, 2023

Outstanding Performance of all aspects of my vehicle maintenance work. Was kept informed and provided excellent feedback and customer service throughout my experience. More

by Grumpy 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Barbera
Nov 14, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Erik and our team, and we look forward to working with you again.

November 12, 2023

I love coming here because of the great customer service, clean, and friendly atmosphere. Fast service! More

by HELLOATTILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review! We are so glad that Justin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

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