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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
836 Reviews

836 Reviews of Shottenkirk Honda of Huntsville - Service Center

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December 14, 2023

They were very kind, polite and quick to do the required service. I would return More

by AJENNETT55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Barbera
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Dec 14, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

December 14, 2023

Great and friendly service. I appreciate the fast service and useful advice that was given to me. More

by RRADTKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 14, 2023

They got my car in and out rather quickly. Everyone seemed very polite and friendly. More

by MLGLOSEMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 13, 2023

Everything went very smoothly at Shottenkirk Honda. Mr Weesner took good care of every detail of my vehicle checkup. I appreciate the care he had for my truck. More

by C.METOYER65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 13, 2023

Michael (and all the other staff) are just nice, polite, helpful! Always a pleasure to do business with Schottenkirk. You have customer service excellence. More

by ELIZABETHLIM4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Duffy, Erik Barbera
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Dec 13, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear Michael our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Elizabeth, please let us know.

December 12, 2023

Could not resolve the issue and had to take back my car Not happy with the service and they did not provide stand by vehicle for my work , in that way they should have kept my vehicle to investigate m More

by AMOTIVARAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JR Reynolds
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Shottenkirk Honda of Huntsville responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

December 12, 2023

Best great first experience at this dealership. Scott was incredible with making sure I knew what was going on with my vehicle and maintained communication. Fast and reliable service that I was pro More

by GCOR624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kross Jackson
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Dec 12, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott and the team met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

December 12, 2023

Justin was courteous, and explained everything that was being done to the car in details. More

by MASSAGON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Justin delivered such a great experience!

December 12, 2023

Scott Rockett is an outstanding employee for this Honda dealership. They need more employees like him. More

by RANSOM5FAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Shottenkirk Honda of Huntsville responded

It's great to hear that Scott was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

December 10, 2023

Friendly and professional, he made sure he understood what I needed and was very attentive More

by TAMEKA.DRAYTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Shottenkirk Honda of Huntsville responded

TAMEKA.DRAYTON, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

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