Shottenkirk Honda of Huntsville - Service Center

Scott Rockett provided exceptional service, going way above and beyond to take care of my vehicle service experience. When I talked to him the day before bringing in my CR-V with a window that would not above and beyond to take care of my vehicle service experience. When I talked to him the day before bringing in my CR-V with a window that would not work, he anticipated the problem, ordered up the parts needed to be brought in by the next day, and had them installed with great efficiency. He recognized the fact the vehicle was for my daughter, who needed to take it back to college and therefore expedited the service. He made the overall service experience outstanding. He is a great credit to your overall service program. More

Intimidating my daughter with “Needs Immediate Attention” service “recommendations”… and pricing for “recommended” service options was outrageous. Felt like someone was trying to take significant advantage o service “recommendations”… and pricing for “recommended” service options was outrageous. Felt like someone was trying to take significant advantage of her. More

JR was very helpful I getting us a loaner so my family did not have any issues with our daily life did not have any issues with our daily life More

This Honda service center is the best! I will always come here. Scheduling is very easy, shuttle service very quick and responsive. And quality of service and price are great. Communicati I will always come here. Scheduling is very easy, shuttle service very quick and responsive. And quality of service and price are great. Communication is excellent as well. Staff goes above and beyond. Exceeds all expectations!!!!!! More

As usual very attentive, and friendly, but professional in taking over the vehicle. We had already on the phone discussed the problem and how long the process would take (about two hours). In a little le in taking over the vehicle. We had already on the phone discussed the problem and how long the process would take (about two hours). In a little less than two hours the service to the car was complete and it was washed and ready. Thanks for the continuing care you have provided for my car and me! More

Each time I've gone to have my car serviced, I've had the pleasure of interacting with Scott Rockett and each time, he has been so friendly and helpful. This last time, I had a recall replacement appointment pleasure of interacting with Scott Rockett and each time, he has been so friendly and helpful. This last time, I had a recall replacement appointment and it was done quickly and they even washed my car! I'm so happy we chose this Honda dealership to buy our Pilot from. More

The service is always great, friendly personnell and helpful , using the services since later ninety's never a problem helpful , using the services since later ninety's never a problem More

Kevin is always a great help! The pricing for the tires was perfect and the wait wasn’t long for how many people were there The pricing for the tires was perfect and the wait wasn’t long for how many people were there More

Arrived early, but no problem. Discussed what was going to happen, kept me informed. Great experience. Discussed what was going to happen, kept me informed. Great experience. More

Very attentive, professional and courteous Vehicle was completed when promised Excellent communication throughout Thank you! completed when promised Excellent communication throughout Thank you! More