Shottenkirk Honda of Huntsville

The purchase experience was unpleasant. The worst part of the experience was how after waiting one hour for the Finance Manager, we were rushed through the paperwork in 10 minutes because t The worst part of the experience was how after waiting one hour for the Finance Manager, we were rushed through the paperwork in 10 minutes because the Finance Manager had a game to go to. And we were made to feel that it was our fault for holding him up. The result of it was that we did not receive a thorough walk through of the papers and now the onus of documentation things like filing taxes and handling title paperwork is on me, though we were charged fees for Shottenkirk to handle documentation. There was very little reduction on the purchase price and the purchased car appears to have engine and transmission at low speeds. Several things, such as the fact that title paperwork would only be dispatched 10 business days after the check posted was not explained during final deal signing. I’m not sure what else was missed or what else I was charged for without my knowledge. This is the last time I buy from Shottenkirk, unfortunately. More

Everyone was very helpful and professional. Made the car buying experience easy. I definitely would recommend. Made the car buying experience easy. I definitely would recommend. More

Great car buying experience. Everyone I interacted with was friendly and the staff took time to make sure I understood all the vehicle features before I left. You don't always Everyone I interacted with was friendly and the staff took time to make sure I understood all the vehicle features before I left. You don't always know what you're going to get from a dealer and this one exceeded all my expectations. More

Mike V. Was very nice and helpful in getting my car sell complete. The others there were nice and got me through the paperwork quick! Was very nice and helpful in getting my car sell complete. The others there were nice and got me through the paperwork quick! More

Shottenkirk Honda recently assisted us purchasing our new Honda Odyssey and we couldn’t have asked for a better experience! German was our sales consultant and helped us tremendously on getting the vehicle w Honda Odyssey and we couldn’t have asked for a better experience! German was our sales consultant and helped us tremendously on getting the vehicle we needed for our growing family. We highly recommend the Shottenkirk Honda dealer for a your vehicle purchasing needs! More

A simple mistake was made on my last visit, and Jonathan and his team made it right almost immediately once I brought up my concern. Everything worked out, and I appreciate the care that was put forth. and his team made it right almost immediately once I brought up my concern. Everything worked out, and I appreciate the care that was put forth. More

Service was quick and good. Facility was clean. Minor complaint is that I had to book my service appointment 1 to 2 weeks in advance Facility was clean. Minor complaint is that I had to book my service appointment 1 to 2 weeks in advance More

My tech writer did an outstanding job of keeping me informed of the progress and cost associated with my repair. Customer waiting area is spacious and comfortable. Excellent job informed of the progress and cost associated with my repair. Customer waiting area is spacious and comfortable. Excellent job More

I was very pleased how everyone worked with me to get the SUV I wanted. I came ready to buy a car and left with a beautiful 2024 CRV! SUV I wanted. I came ready to buy a car and left with a beautiful 2024 CRV! More

Service department at this location is a flagship facility - other dealerships should strive to emulate! facility - other dealerships should strive to emulate! More