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Shottenkirk Honda of Huntsville

Huntsville, AL

Overview
Employees
Reviews
Vehicles
4.8
1,315 Reviews
Welcome to Shottenkirk Honda Huntsville Thank you for making your way to Shottenkirk Honda Huntsville, where you’ll find a solid selection of new Honda models for sale as well as a carefully inspected lineup of pre-owned vehicles. Even if you're not looking for a new car, we'll help you find out what kind of service your vehicle needs or go over your buying or leasing questions. If you're looking for a Honda dealership in Alabama that can offer you affordable prices, ample selection, and excellent customer service all in one place, then you'll be pleasantly surprised with Shottenkirk Honda Huntsville. Luckily, you won't have to search the whole state as our Honda dealership is in Huntsville, AL.
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6591 Hwy 72 W

Huntsville, AL

35806

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Showing 1,315 reviews

October 10, 2023

I had to call the dealer because my car wouldn’t start. I was stranded in a parking lot. The service operator that received the call made sure I left a message for a service personnel. In less than five mi More

by FOSTER425DF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2023 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

October 09, 2023

Mr Kross Jackson customer service was friendly and gave excellent selling service. Mr K. Jackson was truly a communicator. He has product expertise. More

by VRBINFORD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kross Jackson
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Oct 10, 2023 -

Shottenkirk Honda of Huntsville responded

VRBINFORD, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

October 08, 2023

Great experience. Joe and Micah were great to work with on the purchase of our new Pilot. Highly recommend both of them for those looking for a new car More

by redz66av
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE FERGUSON
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Oct 08, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Joe and Micah to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

October 08, 2023

Great service, good communications, car ready when expected, nice waiting area, reviewed future maintenance needs. More

by MIKE.SCHOPP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Barbera
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Oct 08, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Mike, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

October 08, 2023

Scott in the service department was fantastic. Got us in, got us a loaner car, and it couldn’t have gone smoother. More

by SBWIGGINS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2023 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

October 07, 2023

As always the maintenance department took fabulous care of me. I didn’t have an appointment so they gave me an estimated time and it was faster than that. I was very comfortable in waiting area. I was comp More

by MIKESMOM1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
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Oct 08, 2023 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

October 07, 2023

Excellent customer service, very friendly & showed compassion for my needs & concerns and answered all questions professionally More

by FBDILL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Boyd , Jeremy Cooper
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Oct 08, 2023 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

October 07, 2023

Type of service request documented in system. Wrong service performed. Service manager implied it was my fault with a dismissive demeanor. First time I had any issues at this location. Not angry, More

by CANTRELL23.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, John, feel free to contact us at your convenience.

October 06, 2023

I had an appointment they didn’t get me in on time,said the wait would be long! I complained to Eric and he expedited me and got me out when I needed to be. But you should not make appointments that you ca More

by KIMFARRAH169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Barbera
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Oct 08, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Kim, feel free to contact us at your convenience.

October 06, 2023

Outstanding customer service, execution, and communication. Always a great experience! Thank you all very much! More

by MFORSYTHE613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Duffy
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Oct 08, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

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