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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,113 Reviews

4,113 Reviews of Shottenkirk Honda of Cartersville - Service Center

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November 06, 2024

Kevin was an exceptional service advisor. He was courteous, attentive, and thorough in the explanation of recommended services for my vehicle based on history, mileage. etc. More

by dragriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with Kevin. We're glad to hear he delivered such a great experience!

November 04, 2024

Best dealer expeirence i have had, i would highly recommend Shottenkirk Honda to all my family and friends. More

by GREG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lamarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Waits
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Shottenkirk Honda of Cartersville responded

Greg, thank you for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

November 04, 2024

Easy to make appointment. Service was quick. Not happy there are recalls but that isn't on dealership More

by JGA19762000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

November 04, 2024

Terry was friendly and eager to help us. Him and his team got my car fixed quickly. More

by KAY.M
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Shottenkirk Honda of Cartersville responded

Kay, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Terry or our team can assist you with in the future, please let us know.

November 02, 2024

Purchased a used car that had an issue. They fixed it without hesitation. Highly recommended! More

by CDANTEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. John and our team appreciate your business and hope to see you again soon!

November 02, 2024

You guys dig great. Care is working perfectly and that is appreciated. Cheers, Winnfred Smith Cartersville, GA. More

by Winnfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Shottenkirk Honda of Cartersville responded

Winnfred, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 01, 2024

Shottenkirk did a good job on my 2018 CRV. The valet service took me to the Booth Western Art Museum where I could relax and study the art in the Museum while I waited. This is a very nice More

by MSTRICK96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our valet and service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 31, 2024

Detailed updates provided on maintenance procedures. Great service with follow up communication to make sure that I am happy with their service and to confirm that I am not having any issues. Ginger goe More

by SUEKTHAC
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger Chapman
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Nov 02, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy Ginger provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 31, 2024

We have received excellent service from Shottenkirk Honda from day one when we purchased our Honda up to and including our last scheduled maintenance service. More

by LARUE1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger in the Service Department
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Nov 02, 2024 -

Shottenkirk Honda of Cartersville responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

October 31, 2024

Nice waiting area. They greeted me when I came in and gave me an approximate wait time. More

by DANA.BOSSINGER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

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