Shottenkirk Honda of Cartersville - Service Center

Detailed updates provided on maintenance procedures. Great service with follow up communication to make sure that I am happy with their service and to confirm that I am not having any issues. Ginger goe Great service with follow up communication to make sure that I am happy with their service and to confirm that I am not having any issues. Ginger goes above and beyond each time I visit. Amazing! More

Ginger Chapman is very knowledge. She answered all of my questions. I definitely like how she was very helpful to me. She answered all of my questions. I definitely like how she was very helpful to me. More

Nice service everyone was amazing with me and my wife. We are very appreciate for everything We are very appreciate for everything More

I feel so relieved after having my car serviced at Shottemkirk Cartersville. I just feel that everything has been checked which means my car will be reliable every time I crank it and will last a lon Shottemkirk Cartersville. I just feel that everything has been checked which means my car will be reliable every time I crank it and will last a long, long time. The employees are always super courteous and helpful. More

Great team! Always very professional, polite and helpful with any service I have ever received. Always very professional, polite and helpful with any service I have ever received. More

Had a leisurely wait while I had my vehicle serviced and could have been driven to the shopping center if I wanted. could have been driven to the shopping center if I wanted. More

Place is amazing - been there for all of my car’s needs. Even answer questions on the phone Even answer questions on the phone More

best maintanance team. service manager very good etuitude. I would like to give my utmost praise to all Honda employees and managers. service manager very good etuitude. I would like to give my utmost praise to all Honda employees and managers. More

During the process of negotiating the price of a used Honda CR-V the negotiated price changed 3 times. I've been in business as an accountant for over 33 years and have learned that once you negotiate a Honda CR-V the negotiated price changed 3 times. I've been in business as an accountant for over 33 years and have learned that once you negotiate a price, you usually stick to it. The price that it started at was $29500, based on JD Power numbers for a retail purchase. I showed on my phone that the price of a CR-V Touring (a much more expensive vehicle) from another dealership was $26500 and that I wasn't going to pay inflated prices for a vehicle that was with high mileage (41675). The average mileage for a 2022 should be between 25000 and 33000 miles. JD Power does NOT factor in mileage in the price whereas Edmunds does. Tommy came to us with his song and dance routine that he incorrectly figured the price based on the price of the Touring vehicle and showed it to us as a bottom line of $26750, out the door. I said at that time, if you make a mistake and already show it to the customer than you accept the consequences for your mistake and make it up on the next sale. After refiguring the price before all taxes and fees starting at $26500 and ending with a bottom line price of I don't remember what, which by that time I was getting furious with the process and should have walked out. But the wife liked the SUV so I stuck it out. Once we got into finance I noticed the numbers had changed again, this time the starting price jumped to $27395. It was late evening of a Saturday and we were anxious to get out since we had been there for more than 6 hours, so I reluctantly signed all the paperwork without properly reviewing it. My Fault. I will probably never buy another vehicle from Shottenkirk Honda and if anyone askes me how was my experience, I'll be sure to tell them. More

thanks for helping me out on my visit! the service dept is very clean and everyone is helpful and professional, and there's a nice refreshments area and clean restrooms nearby. bonus point the service dept is very clean and everyone is helpful and professional, and there's a nice refreshments area and clean restrooms nearby. bonus points that I got to visit with my favorite salesguy, Travis Abston! he's a great young man and the business is fortunate to have him. More