Shore Toyota

Oil change and tire rotation Well let's start with when I go to get service it's ok. This time I had to work Saturday so I sent my wife. They told her I needed a wheel alignment. Well let's start with when I go to get service it's ok. This time I had to work Saturday so I sent my wife. They told her I needed a wheel alignment. I told the service writer I just got tires on the car a year ago and had a alignment done at that time. I got the report back that all fluids and air was checked in my car. Wrong next day I had to put air in my tire. Light has not been on since. My wife keep checking on the car because she saw it parked outside. Well they told her it not done yet funny how the car didn't move from where it was at 45 min later they told her it was done. I take my car there with a problem it never gets fixed right. Seat still shakes sterling wheel still clicks. I only go there because Dave the parts manager is great. And when my service writer is Bob Anderson I don't seem to have any issue's. I am very unhappy. Just might do my own oil change and tire rotation from now on. More

pressure sales I want to start on a positive note so I will say that Randy was very cordial. We feel, however, that numbers were manipulated to the dealerships advan I want to start on a positive note so I will say that Randy was very cordial. We feel, however, that numbers were manipulated to the dealerships advantage. It's our fault for not questioning the end result further so we take that responsibility fully upon ourselves. The day before our purchase our trade in ( 2007 Toyota Tundra ) had a trade value of $13,200 towards a 2016 Toyota Tundra. The next day on the paperwork it read as $10K. We questioned it at the time but mumble jumble led us to believe that there was a reason for it. Also, that morning I called Randy and told him that we would be up to do the deal if they would take $2,000 off of the sticker price plus the numbers that we were given yesterday. After checking with someone for less than thirty seconds he came back with the good news that they could make that happen. In the end, they used a cash rebate of $750.00 towards that $2000 so we ended up only getting $1.250 off the sticker price. It was not a comfortable buying experience, but what's done is done and shame on us for letting it happen. I cannot in good conscious recommend the dealership to anyone who may ask. More

Very dissatisfied because they would not rotate tires Service dept would not rotate my tires stating I needed 4 new tires before winter n it wasn't worth rotation I was disappointed that my services weren Service dept would not rotate my tires stating I needed 4 new tires before winter n it wasn't worth rotation I was disappointed that my services weren't completed More

The experience was great. I have given the rating 5 out of 5 because the person that I talked to was very nice and very helpful. I felt very welcomed and he listened to what I I have given the rating 5 out of 5 because the person that I talked to was very nice and very helpful. I felt very welcomed and he listened to what I wanted and was very accommodating. More

2016 4 Runner Dealing directly with the internet lending and sales manager was a fantastic experience! I have had several experiences with purchasing an auto and th Dealing directly with the internet lending and sales manager was a fantastic experience! I have had several experiences with purchasing an auto and this by far was the best! Thank you Samantha & Carlos!!!! More

Excellent service Sales associate Jim Griffin explained in detail all aspects of the transaction to my satisfaction. He also demonstrated various features of the truck Sales associate Jim Griffin explained in detail all aspects of the transaction to my satisfaction. He also demonstrated various features of the truck including the audio system and seat conversions. Overall a very positive purchasing experience. More

Easy going Simple, make an appointment, drive in, register, take a seat in the waiting area, read, watch tv, have a cup of coffee pick up your car after they was Simple, make an appointment, drive in, register, take a seat in the waiting area, read, watch tv, have a cup of coffee pick up your car after they wash it More

Greatest Auto Dealership I have ever found Glenn Ridell and Lori Reynolds make this the place to be either buying a new or certified used vehicle; and then having those autos serviced. Go no wh Glenn Ridell and Lori Reynolds make this the place to be either buying a new or certified used vehicle; and then having those autos serviced. Go no where else. More

Terrible follow through Appt made one week in advance. Day of drop off, no parts ordered, could not find paper work. And Frank off day when he told me to ask for him he said Appt made one week in advance. Day of drop off, no parts ordered, could not find paper work. And Frank off day when he told me to ask for him he said he would personally handle my Tundra. Other service guy said , that's Frank, when all went bad. Not here, not good, very poor follow through. More

Awesome place always feel welcomed. Always get immediate help. Lori is always willing to help, help you get the best price you can. She is a good employee . always feel welcomed. Always get immediate help. Lori is always willing to help, help you get the best price you can. She is a good employee . More