Shore Toyota

service The speed, courtesy, friendliness not to mention very clean facility is amazing. They always take any extra steps to accomodate requests and will orde The speed, courtesy, friendliness not to mention very clean facility is amazing. They always take any extra steps to accomodate requests and will order anything extra that may be required More

Scheduled Maintenance I scheduled my appointment online at Shore Toyota's website. It was easy and I like the options of choosing your maintenance and filling in what you I scheduled my appointment online at Shore Toyota's website. It was easy and I like the options of choosing your maintenance and filling in what you want done. They are honest and I chose to wait and it did not take too long. They check everything over with no high pressure to purchase other services. I was happy to drive away with a low bill and a time frame for the next appointment. I will go back again. More

Poor experience I sent my 17 year old son to service my new 55 k tundra tdr pro, service was fine, but when he asked about issues we had with cover that we purchased I sent my 17 year old son to service my new 55 k tundra tdr pro, service was fine, but when he asked about issues we had with cover that we purchased at and was installed by dealership, he was told it's not their problem. It's 4 months old, warped and leaks when it rains. How is this not their problem? I will now contact manufacturer. Also I have a missing set of keys, they want 125 for a standard key and 375 for remote. I have another car that has computer key, keyless start and replacement key was 200. I feel they took advantage of me for sending my 17 year old and didn't take him seriously, I won't be back Managerontbbe More

friendly,helpful relaxing environment,nelson very helpful, nelson made sure all the paperwork was organized, anthony review contracts to my understanding. vehicle was relaxing environment,nelson very helpful, nelson made sure all the paperwork was organized, anthony review contracts to my understanding. vehicle was very clean and road ready More

Great Service Team The service team makes it so easy to take care of the car's maintenance. They are attentive and easy to work with both scheduling an appointment as we The service team makes it so easy to take care of the car's maintenance. They are attentive and easy to work with both scheduling an appointment as well as interactions at the dealership. They practice "Customer Service" like it should be when dealing with people. Kudos to the team and the management that supports them. More

My experience The sales people (Courtney Mutchler and Andrea Bruno) were great. Friendly and forthright. Both followed up post sale to make sure I was happy with The sales people (Courtney Mutchler and Andrea Bruno) were great. Friendly and forthright. Both followed up post sale to make sure I was happy with my new Vehicle. Most importantly, I felt the price I eventually paid was very fair. I do feel, however, that there are several things that could be improved: 1) at first I was told that the Internet price didn't include extra charges for paint protection and a dealer fee. If I remember correctly, these charges would have added roughly $1,800 to the price. After some discussion, the charges were removed and I eventually paid a little less than the Internet price. While we worked it out, these surprise fees were annoying and felt more like a cheesy used car lot tactic than I expect from a Toyota new car dealership. 2) the music in the showroom was ridiculously loud. The volume made it difficult to concentrate during the price negotiation. I was told that the music couldn't be turned down because the sound system was locked in an office. When I was leaving as the dealership was closing the music was turned down before being turned off. Not sure if annoying the customer so they want to finish up quickly is sales tactic but what about to making the customer comfortable and happy. 3) the first finanancing quotes provided included extended warranty plans that I didn't ask for. We hadn't even discussed the plans. I could have easily missed that they had been added. This seemed like another tactic that I didn't expect from a big well established dealership. I would still go back to Shore as the price was the best I could find and the sales people were friendly. I would however warm anyone about the cheesy sales tactics before recommending they buy a car there. More

Fantastic Great service. They really cared about my needs. They went above and beyond what you would expect from a dealership. They have something good going on Great service. They really cared about my needs. They went above and beyond what you would expect from a dealership. They have something good going on down there. More

Best Auto Dealership by Far Have purchased 5 vehicles at Shore Toyota, the last one for my daughter for college. Have used the service department always. People are all friendly Have purchased 5 vehicles at Shore Toyota, the last one for my daughter for college. Have used the service department always. People are all friendly and helpful, never met anyone without a kind word and smile. Lori Reynolds has been my service advisor throughout. If she were not there, I'm not sure what I'd do for service, except give someone else a chance! More

SHORE TOYOTA Great people, they know who I am when i get there. friendly, ready to help, ask if there are any problems. My tundra is the best truck I have had, and Great people, they know who I am when i get there. friendly, ready to help, ask if there are any problems. My tundra is the best truck I have had, and the SERVICE DEPT. and the sales Dept. at SHORE TOTOTA are the best. More

Brand New 2016 RAV4 I purchased a new 2016 RAV4 and love it! I have never gone anywhere other than Shore Toyota, and I will continue to go there even though I live an ho I purchased a new 2016 RAV4 and love it! I have never gone anywhere other than Shore Toyota, and I will continue to go there even though I live an hour and a half away from them! More