Shore Toyota

Lori Reynolds, our assistant service manager is always a pleasure to deal with when it comes to servicing our Toyotas. Appointments are always convenient, the necessary information for the service needed is pleasure to deal with when it comes to servicing our Toyotas. Appointments are always convenient, the necessary information for the service needed is promptly noted.Lori makes sure all required servicing is completed and in a reasonable time. She is always prompt to bring to our attention and explain any additional servicing needed.We have never left Shore Toyota after servicing without everything being completed and have not had to return for missed or additional work.When paying our bill the finance people are always pleasant and prompt in completing the transaction. More

Millard helped me when I arrived with the car, He recommended what service should be done, made sure the car didn't have recalls, asked if I had any concerns and the car was finished before the time recommended what service should be done, made sure the car didn't have recalls, asked if I had any concerns and the car was finished before the time he had given me. He was very friendly and was helpful. More

Very helpful and informative. She gave me information about what she was doing as well as the car itself that I wasn't aware of. She also gave fast service and even went beyond the required service with about what she was doing as well as the car itself that I wasn't aware of. She also gave fast service and even went beyond the required service without putting me at a disadvantage. She was also a joy to chat with. Great service! More

Lori was absolutely wonderful. She was extremely attentive to my needs and my safety. She made sure I would not leave the dealership in an unsafe vehicle. Customer serivce is a part of my daily attentive to my needs and my safety. She made sure I would not leave the dealership in an unsafe vehicle. Customer serivce is a part of my daily life with my job so it's greatly appreciated when someone goes above and beyond for me. Thank you Lori.....Great job and keep up the good work!!!!!!! More

I like that you can pull right in and someone is there to assist you immediately. Lori is very friendly and helpful. It is quite costly, but good quality work. The waiting room has good programing, coffee assist you immediately. Lori is very friendly and helpful. It is quite costly, but good quality work. The waiting room has good programing, coffee machine, and reading materials that are thought were quite adequate. I am glad I bought a Toyota. More

The Service advisors were great, very knowledgeable about the cars. In fact this is the second time that I did not have to wait for a technician to deal with a problem, because the advisors were able to diag the cars. In fact this is the second time that I did not have to wait for a technician to deal with a problem, because the advisors were able to diagnose and fix the problem themselves. They were quick and efficient, and I was out of there within minutes of being seen. The wait to see them took longer than the actual handling of the problem, only because each one had a line of waiting customers. More

I went back to Shore as I was very unhappy with my last dealer for service. Lori treated me like family and really made me comfortable. Her Knowlege was remarkable which is probably why she is asst. mgr. M dealer for service. Lori treated me like family and really made me comfortable. Her Knowlege was remarkable which is probably why she is asst. mgr. My Totota ONLY goes back to Shore. Not only did Lori help me with the service needs, she also hooked up the Bluetooth phone in my 2010 Camry. If anyone is looking for a Toyota for Sales OR Service, Shore Toyota is the place to go. More

I wish to give the highest rating possible for Shore Toyota’s Service department. My 2007 Tacoma was recalled for service by Toyota. I had made an appointment but circumstances had changed I would need Toyota’s Service department. My 2007 Tacoma was recalled for service by Toyota. I had made an appointment but circumstances had changed I would need the car back within 2 hours, I explained this to Lori Reynolds and she said it would be no problem and promised I would have it back in time. I actually got the car back in an hour and 35 minutes. Lori was extremely polite and helpful in every way and I will definitely return to shore for service in the future as long, as Lori is still their. Sincerely Mr. Michael J. Pavlick More

Bob was very quick to register my car for service. He took my info & explained the time frame for completion. Lori was great to assist Bob when it came to checking me out. Bob was busy with other custom took my info & explained the time frame for completion. Lori was great to assist Bob when it came to checking me out. Bob was busy with other customers & she stepped right in and processed to check me out. The price for service is somewhat higher than other dealerships by about 10% to 15%. More