Shore Toyota

I recently had the 60,000 mile service done on my 08 Tundra, this all went well but let me tell you about the real reason I am impressed with Shore's service department. I felt compelled to share my Tundra, this all went well but let me tell you about the real reason I am impressed with Shore's service department. I felt compelled to share my experience with Lori Reynolds. I initially contacted Lori by her " personnel " cell phone, only the truly incredible employees give out that number but even that is not the most surprising part, Lori's very young daughter had a terrible accident at home and needed her mom and dad very much even during this incredibly stressful period she managed to field my calls while she was off work tending to her daughters needs all the while providing a level of customer service that is beyond description I honestly cannot say enough about this woman she is what we management types call " value added " and deserves my respect and admiration as an outstanding employee but most of all; an outstanding person. Once again thanks Lori you are much appreciated ….. More

Quick service, Lori was polite, friendly and helpful. The service department scheduled me immediately since I was on vacation in the area and needed my car. Great service across the board. service department scheduled me immediately since I was on vacation in the area and needed my car. Great service across the board. More

Dave schunick was very nice and made my experience easy. This is the first time filling something like this out and Dave is worth it. Thanks so much Sincerely, Lou This is the first time filling something like this out and Dave is worth it. Thanks so much Sincerely, Lou More

From the time you pull into the service area, Lori always has a friendly greeting and a smile.She reviews the necessary service, the cost and time needed to complete the servicing. She reviews the final invo has a friendly greeting and a smile.She reviews the necessary service, the cost and time needed to complete the servicing. She reviews the final invoice before the invoice is presented for payment. More

Laurie Reynolds is the best service specialist I have ever worked with. she is like a dynamo. She is never sitting still and always ready to assist when you need work done. I neede repair work to my Hig ever worked with. she is like a dynamo. She is never sitting still and always ready to assist when you need work done. I neede repair work to my Highlander due to damage caused when a cable was torn from my house and Laurie helped me get the estitmates and sent them to the insurance compay and was able to get the parts I needed so that the work could be done quickly and well. More

Easy to get appointment, fast friendley service. Waiting room comfortable with morning paper ,coffee, and TV. They also ran a special on facebook for a free oil change. How great is that!! room comfortable with morning paper ,coffee, and TV. They also ran a special on facebook for a free oil change. How great is that!! More

Love this dealership talk about customer service they go all the way. The three people I was involved with were Brian in sales, really nice and informed, Ruth customer service, and Lori who just helped me all the way. The three people I was involved with were Brian in sales, really nice and informed, Ruth customer service, and Lori who just helped me sync my droid phone with the new blue logic which was just installed in my car along with new leather seats. Ruth took care of my loaner and was as nice as could be calling me and keeping me posted with the process. thanks so much for all your help it was a pleasure...... love this dealership not pushy at all More

I always use Shore Toyota for my service. Lori always makes sure I take advantage of any deals available at the time of service. They are always on time, have a great cup of coffee waiting and free wifi makes sure I take advantage of any deals available at the time of service. They are always on time, have a great cup of coffee waiting and free wifi. What else could I need?! The work is always completed to my satisfaction. More

On July 13th, I had my automobile serviced for an oil change. Arriving at my appointment early, my automobile was being taken care of in a reasonable amount of time. From the time that I arrive at Shor change. Arriving at my appointment early, my automobile was being taken care of in a reasonable amount of time. From the time that I arrive at Shore Toyota to the time that my automobile has been taken care of, I have received excellent service. After spending over $5,000.00 on my automobile at Shore Toyota, I have only lost one floor mat on the drivers side. And a plastic part from my window on the driver side was not put back in place. These are the only downsides of having my automobile serviced at Shore Toyota. Congratulations on providing excellent customer service! Sincerely, Lisa Marie Garvin More

As a lifelong customer of Toyota my experience with As a lifelong customer of Toyota my experience with Service Manager Lori has been nothing less than exceptional. Lori's professional, family ori As a lifelong customer of Toyota my experience with Service Manager Lori has been nothing less than exceptional. Lori's professional, family oriented demeanor & exceptional expertise has made my service experience one that I would recommend. Lori's knowledge and willingness to provide exceptional service is why I will remain a client! This manager is truly an asset to this establishment! More